Forum Discussion

mgrucky's avatar
mgrucky
New Contributor
10 months ago

Cox .ucks

Why, really why can Cox not get their .hit together and get these  outages under control.  Holiday weekend and no WiFi which means no tv ( because I “upgraded” to their new wireless mini boxes, no internet.  I will seriously look to another means if this continues and will be reaching out for credits to my account. 

    • mgrucky's avatar
      mgrucky
      New Contributor
      10 months ago

      WiFi, but that affects everything we have, tv and all devices.  They all run on WiFi.  Cox had a notification on their app that there was an outage in their area.   When I tried to chat with them to get some small token of a credit, their chat did not work.   

      • MichaelJ's avatar
        MichaelJ
        Moderator
        10 months ago

        Himgrucky, Feel free to reach out to the Social Media Team using our Facebook, or Twitter account, CoxHelp. The Social Media Team is online 24/7. Thank you,