Forum Discussion

mgrucky's avatar
mgrucky
New Contributor
14 days ago

Cox .ucks

Why, really why can Cox not get their .hit together and get these  outages under control.  Holiday weekend and no WiFi which means no tv ( because I “upgraded” to their new wireless mini boxes, no internet.  I will seriously look to another means if this continues and will be reaching out for credits to my account. 

4 Replies

  • Darkatt's avatar
    Darkatt
    Honored Contributor

    was the internet out, or just WiFi connectivity?

    • mgrucky's avatar
      mgrucky
      New Contributor

      WiFi, but that affects everything we have, tv and all devices.  They all run on WiFi.  Cox had a notification on their app that there was an outage in their area.   When I tried to chat with them to get some small token of a credit, their chat did not work.   

      • MichaelJ's avatar
        MichaelJ
        Moderator

        Himgrucky, Feel free to reach out to the Social Media Team using our Facebook, or Twitter account, CoxHelp. The Social Media Team is online 24/7. Thank you,