mgrucky
2 years agoNew Contributor
Cox .ucks
Why, really why can Cox not get their .hit together and get these outages under control. Holiday weekend and no WiFi which means no tv ( because I “upgraded” to their new wireless mini boxes, no in...
WiFi, but that affects everything we have, tv and all devices. They all run on WiFi. Cox had a notification on their app that there was an outage in their area. When I tried to chat with them to get some small token of a credit, their chat did not work.
Himgrucky, Feel free to reach out to the Social Media Team using our Facebook, or Twitter account, CoxHelp. The Social Media Team is online 24/7. Thank you,
Don’t use social media. Tried the Cox chat and didn’t work. I’ll call if I get around to it unless someone at Cox would simply like to give a courtesy $50 credit to a 30+ yr Cox customer.