Forum Discussion

Symmy's avatar
Symmy
New Contributor
5 years ago

Cox suddenly marking many valid emails as SPAM

Did COX make a change to it's SPAM filters?  The last 24 hours a ton of valid emails that never got labeled as SPAM before are now being auto-sent to my SPAM folder.  Everyone of them with a warning ...
Allan's avatar
Allan
Moderator
5 years ago
@Symmy, it sounds like some of your emails have been falsely identified as spam. I recommend submitting some of them to ThisisNotSpam@cox.net as an attachment so our email team can help resolve this issue for you. -Allan, Cox Support Forums Moderator.