Cox service is making me lose my hair!!!
UPDATE 2/7: today the internet went out and as usual it happened in the same time like before.
UPDATE 2/6: so I had a tech come in on Thursday [2/4] to look at the "issue" and they said that it was...
Forum Discussion
How did you get them to send a tech? I've been having T3 and T4 timeout problems and they refuse to send one out. The people they hire for the call center don't even know what T3 and T4 timeouts are. Why does the customer have to know more about how your network works just to get support? Cox is the biggest joke of a company.
Hi @Felicia
I know how frustrating it is to have internet issues that never get resolved. Please email us at cox.help@cox.com with your full name and address. And we can get a technician scheduled for you.
Ben S.
Cox Support Forums Moderator
I know how frustrating it is to have internet issues that never get resolved. Please email us at cox.help@cox.com with your full name and address. And we can get a technician scheduled for you.
Ben S.
Cox Support Forums Moderator
