Cox not updating firmware on router/modem
Cox is not pushing out the latest firmware to my router/modem and then wants to up charge me to fix it. I bought a brand new router/modem approved by cox and cox had to help set it up. I asked to make sure they pushed the latest firmware. A week later I am still having the same issue. They want me to add the home care package to my account and pay more money.
Netgear has provided the latest firmware to Cox version 1.02.12 yet cox is running me in circles and will not update. C7000v2