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xxxG8TRFANxxx's avatar
xxxG8TRFANxxx
New Contributor
6 years ago

Cox is officially the worst company I've ever had the pleasure to deal with, NO FREAKING JOKE HERE!

Yes Cox **, I have Gigs blast and often times had better speeds when I was on 300mbps...i called for a technician to come out and check the system for both my internet and television... Well I did a ...
customer dissatisfaction
customer service fail
internet speed
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
@xxxg8trfanxxx Hello, we regret learning about this negative experience, and we truly want to resolve this for you. What speeds are you receiving on a hard-wired connection? I'm including a link which provides information on ways to achieve Giablast speeds, http://bit.ly/2KK3EP5. If you need any additional assistance, please don't hesitate to include a link to this forum post and email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator