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New Contributor

Cox is censoring my post about intermittent packet loss and latency!

Cox is censoring my post about intermittent packet loss and latency!

18 Replies

CurtB
Valued Contributor II
@Alex85233,I see why you were frustrated that your post was accidentally deleted for spam. You were totally innocent! 😇 I hope you get your issue fixed.
Alex85233
New Contributor
Absolutely horrible business practice! Not only do they not want to offer any help, they try to up sell me service, and charge me to have a tech come out to diagnose the issue, which is clearly on their end! They are not even allowing my post with full description of the issue, ping logs and modem logs!
- CurtB
  Valued Contributor II
  Why does your profile show you just joined this forum 9 minutes ago and have only one post and one reply?
  - Alex85233
    New Contributor
    Lie! I got a notification that my post was spam and I submitted a response back on it!
Zurq
Contributor II
like you just gotta live with it or switch isp there is no other option, I would just save urself the headache
- Alex85233
  New Contributor
  I cant switch, no other options! Its a monopoly.. Cant easily move, own the house!
  - Alex85233
    New Contributor
    To be more clear, I cant get fast enough internet in this area. The only other option is DSL and its slowwwww and expensive..