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SoManyProblems9's avatar
SoManyProblems9
New Contributor II
2 years ago
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Cox Increases Fiber-Powered Internet Speeds for Most Customers

I saw this post on the Cox website and was excited: https://newsroom.cox.com/Cox-Increases-Fiber-powered-Internet-Speeds I checked my service speed on cox.com and it looks like I was upgraded to 50...
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WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
2 years ago
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I think the speed increase was mostly for cable(HFC) customers. If your getting 250Mbps up, you must be fiber. Did you get notification of your speeds changing?

orbops's avatar
orbops
New Contributor
2 years ago
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Yes, I received an email from Cox a few days ago. We are on fiber.

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor II
    2 years ago
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    Have you tested direct to the ONT? If so, I would email Cox at cox.help@cox.com and see if your circuit is rated for 500Mbps. Not sure how it works with fiber but maybe something on the backend has to be refreshed with the change.