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WiderMouthOpen
2 years agoEsteemed Contributor II
I think the speed increase was mostly for cable(HFC) customers. If your getting 250Mbps up, you must be fiber. Did you get notification of your speeds changing?
Yes, I received an email from Cox a few days ago. We are on fiber.
- WiderMouthOpen2 years agoEsteemed Contributor II
Have you tested direct to the ONT? If so, I would email Cox at cox.help@cox.com and see if your circuit is rated for 500Mbps. Not sure how it works with fiber but maybe something on the backend has to be refreshed with the change.
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