Forum Discussion
Now I cannot send/create emails: Unable to save draft due to exceed quotas
No, I never have "signed out" - Cox email is always open unless it closes itself - OR things go bust. I tried understanding the instruction - I don't know where this wheel of settings really is: Is it in the Cox email (don't see that here), is it in "Chrome Settings Myemailcox? I reset permissions there (the lock icon link) wiped clear usage data, or is it in Chome users: android phone, TV etc etc?? I tried all the things in the menu box, and restarted the computer relogged into Chrome relogged into Cox OXmail and...got that error messge. It really is not working at all now. 20 years at this email address, and not a newbee, but the level of complexity is approaching requiring an associate degree with daily training...HELP!
If you're able to access Webmail at all, use Chrome and follow these Webmail instructions.
Click: Settings (upper right of Inbox) > All settings ... > Security > Sign out from all devices
Before you click the last button to 'Sign out from all devices', please count how many sessions you have listed. When finished with these instructions, please reply to this post and include that number.
You should do the above occasionally to clear any accumulated sessions before they become an issue, in case you sometimes forget to Sign out.
If you can't access Webmail, Cox may have to maintenance your Webmail account to force "sign out from all devices" so that you can sign in to your Webmail account. Going forward, always Sign out when you leave Webmail.
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