Cox data use meter is WHACK
First, I'd like to say that I have been a Cox customer for about 15 years now and the longer I've been with them the more $$$ I pay for worse service. I'd love to switch but unfortunately there's no ...
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My data usage GS also zoomed up +50% Nov/Dec, and another 50% Dec/Jan.....and am on track to continue this pattern.
Just for kicks I maxed out all if the 8 usage descriptions on the Data Usage Meter"....and it only indicated 964.30 GB!!
My latest bill indicated I exceeded my 1TB limit by 498GB.....i was billed $100.
I called COX....waited for 46 minutes....after describing my situation with service rep......He indicated only a Level 2 rep could answer my technical questions.....level 2 could not tell me which usage was causing numbers to escalate.......not happy..........something very strange is going on....may take this to another level.
