Forum Discussion

Concerned32643's avatar
Concerned32643
New Contributor
12 months ago

Contractors came through installing fiber and dug up rocks and left them in all of our yards. Who can i reach out to to get this issue corrected?

We live in the Oak Ridge Sub in High Springs FL and the contractors that ran the fiber in the right of way left rocks all over our yards.  Who do we need to reach out to fix this issue?

6 Replies

  • Bruce's avatar
    Bruce
    Honored Contributor III

    How long ago?  Cox, or the contractor, may have another contractor to remove the rocks.

  • @Concerned32643 Hello. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor

      I wonder how many posts would be avoided if people read the Welcome sticky.🙃

      • Bruce's avatar
        Bruce
        Honored Contributor III

        This post deals with rocks and not billing or an issue with an account.