Forum Discussion

Concerned32643's avatar
Concerned32643
New Contributor
3 years ago

Contractors came through installing fiber and dug up rocks and left them in all of our yards. Who can i reach out to to get this issue corrected?

We live in the Oak Ridge Sub in High Springs FL and the contractors that ran the fiber in the right of way left rocks all over our yards.  Who do we need to reach out to fix this issue?
Allan's avatar
Allan
Moderator
3 years ago
@Concerned32643 Hello. I recommend sending us an email with your full name, address, and a brief description of this issue to cox.help@cox.com. -Allan, Cox Support Forums Moderator.
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
3 years ago

I wonder how many posts would be avoided if people read the Welcome sticky.🙃

  • Bruce's avatar
    Bruce
    Honored Contributor III
    3 years ago

    This post deals with rocks and not billing or an issue with an account.

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor II
      3 years ago

      I meant to get the email address Allan gave out.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        3 years ago

        OP probably didn't know an email address cited for "billing or other account specific issues" would be appropriate for rocks.