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Your best course of action is filing an FCC complaint. They won't provide honest accurate information about the issue they won't provide notice of planned outages so you can plan for them. They have even turned off their local support number you have to call the national number to talk to someone who won't provide any information. They have a monopoly and your a product. They will let you have outages and inconstant coverage if they fixing it in a timely fashion costs them money. They only care about regulation and fines. File with the FCC.
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