I mean there is a pandemic going on and a lot of people were forced to stay home and many are working from home so more users in peak hours means slower speeds than what youre used to as you stated. Reading your post I don't know what you want Cox to do. Sounds like youre already on a cheap plan and I doubt Cox can kick people off the network so you can have better bandwidth so seems youre in a pickle.
I personally pay for Gigablast and even when its "slow" its unoticeable with near 30 devices connected at different times. Maybe you should consider upgrading your plan, 10 or even 30 is really not a lot and thats not taking into consideration you will rarely "max out" at that speed all the time.
I'm on the 150 plan, I'm getting about 10 down during peak hours. I have 1-2 devices, both wired.
Yea, thats as bad as centurylink dsl lol. I am lucky, I got gigablast and even my sprint phones have 5g in my area so even mobile network I can pull over 500
I changed nothing, but since complaining a Cox truck was at the end of the street today and suddenly my service is faster than it has ever been. You're now the third person to tell me that my modem is unhealthy or something like that. I understand this is a real concern, but it doesn't add up. Yes you invest and yes you have great service but the problems correlated with two things 1st I've worked from home for 6 months but most people only for the last two weeks, that's when things started getting worse. 2nd the main road around the corner had utilities work being done. Anyway, thought you'd like t know that things are fine now and I didn't change a thing.
