jesmith
5 years agoNew Contributor
CAX80
Has anyone had issues with dropped connections with the Netgear CAX80?
I purchased my first CAX80 in mid-August--Netgear sent me a replacement a month later when their tech support could not figure...
Update:
I've been working directly with the Netgear engineering team on this, and have a couple of updates for those who are following:
1) I changed from a 6DB to a 10DB attenuator and that reduced the number of disconnects, but did not eliminate them.
2) This morning Netgear sent me a beta firmware release (v2.1.0.4). In their words, "Cox’s CMTS frequently performs load balancing which is not common and it may affect CAX80. I have a new firmware that have a newer codebase that may help."
As soon as I installed the new firmware, my upstream power levels went up 3-6 points beyond the boost they got from the attenuator. And I haven't had an error or a disconnect in 48 hours.
Are you able to share the firmware version or should cox have it available?
I turned in my Cox Technicolor CGM4141 and bought an Arris/Surfboard SBG8300 DOCSIS 3.1 Dual Band. Perfect ever since...