Forum Discussion
The 2 issues are related. The Cox McAfee does not expire. I deactivated the entire account, thinking that I was deactivating my old laptop. This caused all of our There is an "Activate" button on the Cox.com/securitysuite page give me the " We're sorry, we cannot activate your Cox Security Suite now. Please give it another try. Need help? ..." error. The "Activate" button is supposed to give me the options to manage which computers are active under the subscription, and the ability to download, but that's not happening. Getting my Cox McAfee subscription reactivated is all that I need.
Oh, you deactivated within your Cox account. You'd need to send an email to cox.help@cox.com with your full name and complete address.
You're correct. Cox has a domain-wide license with McAfee for us to use McAfee....so it shouldn't expire. However, when our clients try to authenticate our subscription with Cox (license), it sometimes gets glitchy.
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