Forum Discussion

dreamthedayaway's avatar
dreamthedayaway
New Contributor
6 years ago

Cannot receive Microsoft account verification code in my Cox Webmail

I have been trying for over a month to receive a Microsoft security code via e-mail.  There is a post from two weeks that has been closed, that clearly states this has been escalated, but this is not still resolved.  I NEED TO RECEIVE A SECURITY CODE FROM MICROSOFT VIA MY COX.COM E-MAIL.  Otherwise, I will have to format my computer and lose precious information.  Please help me with this.

    • Becky's avatar
      Becky
      Moderator
      6 years ago
      Hi Dreamthedayaway, we've escalated this issue to our email administrators and hope to have an update for you soon. -Becky, Cox Support Forums Moderator
      • buddymonster's avatar
        buddymonster
        New Contributor II
        6 years ago

        Has this been fix?  I have been having the same issue with MS verification code...having to use Gmail.  Time to find new provide since I have to use a new email address.   PLEASE FIX!