Forum Discussion

Falls_Church_22's avatar
Falls_Church_22
New Contributor
5 years ago

Can anyone help check when the outage is going to be fixed?

The outage has been a week, and nobody can be reached. Can anybody at least give an estimated time?

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hello, I have removed your address for privacy and security reasons. We hope to have services fully restored within the next 3-5 days. Our maintenance teams have been in your area, and they are currently performing some infrastructure updates. We apologize for the inconvenience. For additional support, please email us at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator