Forum Discussion

Ltn1110's avatar
Ltn1110
New Contributor II
4 years ago
Solved

Can’t connect to certain websites on panoramic WIFI

Been on the phone over two weeks and tech support can’t figure out what’s wrong. Switch out two different modem and still not working. I can’t connect to certain websites with my wifi on my entire ne...
  • Ltn1110's avatar
    Ltn1110
    4 years ago

    Thank you! I disconnected the router and everything is working again. I’ve always used a router and didn’t have problems until now. 

Ltn1110's avatar
Ltn1110
New Contributor II
4 years ago

I can’t connect to  the specific websites on  WIFI to all my devices on my iPhones, android phones or computer (windows)

LatitiaS's avatar
LatitiaS
Moderator
4 years ago
Hi Ltn1110,

I am sorry to hear of your dilemma, by chance do you have an external router connected to the Panoramic modem?

Latitia
Cox Support Forum Moderator
  • Ltn1110's avatar
    Ltn1110
    New Contributor II
    4 years ago

    Yes it’s connected to the modem 

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    4 years ago
    @Ltn1110

    Are you able to connect when bypassing the external router?

    Jonathan J
    Cox Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    Great call, Latitia!