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jake81141's avatar
jake81141
New Contributor
5 years ago

Cable Drop Install

So we were supposed to get internet installed on Sunday however, the tech informed me that a cable would need to be buried and he would have to schedule a team to come do this and it should be done by Wednesday or sooner. I have tried calling and all they tell me is it takes a few weeks! So instead of a few days it’s now a few weeks? My wife is work and home and we need internet as soon as possible in order for her to start working again. Any ideas how long this is going to take or who I need to talk to to get this done faster. 

1 Reply

  • ChrisL's avatar
    ChrisL
    Former Moderator
    Account specific questions such as these are best addressed privately. Feel free to email us at cox.help@cox.com and we'd be happy to assist further.

    -Chris