Hello mehere4u,
I appreciate needing to remain connected to a plan that is affordable. For those who are wanting to see more about the low cost options, you may check here https://www.cox.com/residential/internet/low-cost-internet-plans.html. mehere4u, I'm sorry to hear when you called in to inquire about the offer that you were informed it was not real. We value your business and account security. Could you please email us at Cox.Help@cox.com with your name, address, and forward the email as an attachment? We can help investigate this on your behalf.