Billing Issue- How do I get attention?
So, I've had Cox before, really had no issues. Re-connected last year, took 4 months for coax to be ran into home. Smooth sailing for 7 months, up til last month. Downed to 250 plan, disabled vet, f...
Forum Discussion
Data usage dispute requires you to call Cox tech support, request escalation to CAG, and they can submit a request to have the data usage analyzed.
Here are things to look for. Amazon Echo/Dot or Amazon assistant. Amazon devices share data with others, as well as sometimes getting caught listening to your movies and trying to translate it the whole thing thinking you are talking to it. 4K Tv streaming like netflix, can use as much as 8GB an hour. that means if you used 4 hrs a day, 5 days a week, on ONE tv only, it could use almost 650 gb in a month, not counting browsing the internet and anyone else in the home watching a second tv, etc etc.
Ring Cameras can use a lot of data, as well as security cameras that transmit to offsite storage.
BTW, I am a disabled veteran also, and a member of DAV, so I know what it's like,
Hope some of this helps.
