Forum Discussion
NicholeC
12 days agoModerator
Hello,
I'm sorry to hear you're unable to access your bill. Are you able to login under the new acct number and just don't see a bill loaded yet, or is it still showing the old address? If it's showing the old address, you can register the new address here: https://www.cox.com/myprofile/registration.html
If you need your user transferred, please email my team at cox.help@cox.com
Thank you.
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