Forum Discussion
NicholeC
2 months agoModerator
Hello,
I'm sorry to hear you're unable to access your bill. Are you able to login under the new acct number and just don't see a bill loaded yet, or is it still showing the old address? If it's showing the old address, you can register the new address here: https://www.cox.com/myprofile/registration.html
If you need your user transferred, please email my team at cox.help@cox.com
Thank you.
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