Forum Discussion

Dave9's avatar
Dave9
Contributor III
5 years ago

Before you run PingPlotter or speed tests, do this!

How's that for a clickbait headline? But this is really about that headline. When you're experiencing problems with Cox internet service, you need to check and confirm the reliability of the RF net...
scoomas's avatar
scoomas
New Contributor II
5 years ago

Im willing to bet Ill end up buying a mobo, a new modem, a new router, a new switch new ethernet and coax, a new car, etc before we rule out my equipment. 

Dave9's avatar
Dave9
Contributor III
5 years ago

That's why I say to rule out the RF network first. The RF network isn't always the problem, but if you start replacing other things before you rule out the RF network you could be wasting time and money.

  • scoomas's avatar
    scoomas
    New Contributor II
    5 years ago

    So again I reset everything bc the speeds were constantly testing at like 10 up and 10 down. Couldnt even connect to my modem bc the connection timed out iirc. Same thing happened yesterday.

    • Dave9's avatar
      Dave9
      Contributor III
      5 years ago

      Let it run for at least 24 hours and then post the logs again. When you reset, important log information is lost forever.

      • scoomas's avatar
        scoomas
        New Contributor II
        5 years ago

        In 24 hours itll probably do the thing where it drops to 10up and 10 down, I wont be able to connect to the modem and then Ill have to reset it.