Bandwidth/Packet loss issues
Something has happened over the last two weeks to cause bandwidth congestion/packet loss. There has been no physical changes to the connection on my end but suddenly my upstream and downstream bandw...
Forum Discussion
Do you have a splitter or an amplifier in the home? Your modem is showing tremendous packet loss and I'm not seeing any known issues in your surrounding area. Also, are any connections in the home loose or damaged in any way shape or form? - Kevin M. Cox Support Forum Moderator
As far as I know there's no splitter or amplifier. There haven't been any physical changes that would explain this suddenly happening.
- I recommend sending out a service technician to diagnose and correct the packet loss issue. To schedule a service appointment, please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Kevin M. Cox Support Forum Moderator
