Averaging 4 outages a day
For about a week now we have been averaging 4 outages a day. The outages are not happening at set times.
They only last a few minutes and there is no posted problem listed on the Cox application. ...
Forum Discussion
Hi @BigDataPhreak
I completely understand the frustration of having an inconsistent internet signal. I checked your network and there are no issues in your area. Your modem does have timeouts on it and I checked your poll history and I see where some of your DS levels have been out of spec. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
I completely understand the frustration of having an inconsistent internet signal. I checked your network and there are no issues in your area. Your modem does have timeouts on it and I checked your poll history and I see where some of your DS levels have been out of spec. Are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of your modem? If so can you please bypass any splitters/amplifiers and plug it directly into the wall from the modem?
Ben S.
Cox Support Forums Moderator
