I have a box on the exterior of my house which has ARRIS inscribed on it. We have been COX customers since purchasing the new house in 1990. We also have a COX box and one marked telephone in the same area of the external wall. Is the ARRIS box a COX box and still necessary or is it related to the old analog COX cable? Can it be safely removed?
I suspect it's a data port for digital voice. Is there a make and model number on the outside box? I don't think Cox ever had analog telephone service. Their first incarnation of voice was Digital Telephone.
Do you currently subscribe to Cox Voice? If so, a tech may have disconnected the outside unit but left it. I returned mine to the Solution Store but the rep didn't want it because he didn't know what it was. I left it anyway.
