Forum Discussion

mileyvirus's avatar
mileyvirus
New Contributor
23 days ago

Anyone able to get the extra data add on removed?

Support is ghosting me.  Its ridiculous how bad the service is with this company.

 

 

2 Replies

  • Hi mileyvirus. The purpose of the Cox Forums is to allow customers to discuss technical topics related to residential Cox Cable, Telephone and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account personally. We would definitely be able to assist you with this and see what can be done to get the additional data plan removed. Please reach out to us on Twitter at CoxHelp via DM, visit us on Facebook via private message, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thansk, Lisa, Cox Support Forums Moderator