I've been getting a lot of performance issues sometimes barely hitting 1Mbps upload on my gigablast in alexandria (fairfax county). Few of these slowdowns coincided with the outage notice but few didn't. At least one outage notice was posted day after i reported having service issues. This happened multiple times and after a while i just gave up and stopped reaching out to support.
Last solution offered was that they will send a tech out for a fee (if they can't find an issue) which will more than likely happen during middle of the day when the service is running fine.
