I often try to set recordings when I'm away from home via the Cox Connect app. I haven't used it and tried to set some recordings over the last3 or 4 days. I get: Error: Server is unavailable. Please try again later and if problem persists, please refer to Mobile Connect "Support & Care" feature. I've uninstalled and reinstalled and still doesn't work. I have called twice and the technician I spoke with (very nicely I might add) couldn't wait to get me off the phone. I think Cox may have given up on this feature.