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cass9999's avatar
cass9999
New Contributor II
6 hours ago

Paramount plus app on Cox cable TV

When I enter the activation code from the Paramount app it brings me to a screen that wants me to pay for a subscription. What do I need to do?

  • cass9999's avatar
    cass9999
    New Contributor II

    A few more details.

    I purchased Paramount Plus Showtime from Cox. When I enter the activation code from the Paramount app on the TV (using the app I navigate to through my Contour App Menu) at www.paramountplus.com/cox  it brings me to a screen that wants me to pay for another subscription. What do I need to do differently to use the Paramount Plus app on my TV?

    • NicholeC's avatar
      NicholeC
      Moderator

      Hi Cass9999,

      Paramount Plus Showtime is going to be for Showtime channels and apps. Paramount Plus is its own separate service. They will require a subscription for their app and content that is separate from Cox services. I apologize for the inconvenience.