Forum Discussion
- AllanModerator
First, please make sure you have downloaded the latest Contour App from the app store. Make sure your mobile device is on the same Wi-Fi network as your TV. Please make sure that your device is currently updated to the latest ios version.
- cox_customer_92New Contributor II
Hello?
- BeckyModerator
Hi 92, I value your business and want you to be able to enjoy all the Contour features to which you subscribe. I apologize you're still having trouble with the casting icon in the Contour iPad app. I can help! So that we can troubleshoot further, please email my team at Cox.helpo@cox.com. I'm positive that together, we can resolve this for you!
- cox_customer_92New Contributor II
Please try again with an updated reply since this was misunderstood:
"YES, I did extensive repetitive troubleshooting."
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