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New Contributor
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Lost Signal
I routinely lose my picture and the blue block comes up as a lost signal. Code 3.1.2 is that a bad mini box?
StephanieA
Former Moderator
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Are you having this problem on all TVs or just one? Is the cable straight from the wall to the mini box or is there a splitter?
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Bill_of_Wichita
New Contributor
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It is straight from the wall and seems to happen only on one TV. Have not seen it on the other one.
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Allan
Moderator
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Hello,
Is this happening on all channels or just one?
Thanks,
Allan - Cox Support Forums Moderator.
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Bill_of_Wichita
New Contributor
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Yes, it is on all channels. Once the notice appears, we have no TV.
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StephanieA
Former Moderator
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Bill_of_Wichita
New Contributor
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I swapped ends, but I must tell you I am not using the mini box cable. It was too short. This mostly happens in the morning up till about 1 PM.
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StephanieA
Former Moderator
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