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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Visitor
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1 Message
I am unable to make a payment thought my card is valid and I always pay with the same card the site is telling me that my card is not valid
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Updated
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Internet outages issues
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Activate new spectrum modem
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Updating payment information
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Outage Wichita KS
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Payment
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Lack of hotspot setting
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ChrisJ2
Moderator
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Hi, there. I'm really sorry for the difficulty you're having with your payment method. Have you tried a different card or account as a test? If so, we can help. For questions, comments, and concerns regarding outages, billing, or other account-specific issues, we request that you reach out to us on Twitter at @CoxHelp, or visit us on Facebook at https://www.facebook.com/coxcommunications. We're glad to assist you there. -Chris
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