Slow Upload Speeds; Trying to Stream on Twitch
So recently I have been trying to stream on Twitch.tv, and even thoughwe paying for the Ultimate Internet package, which includes 30mbps upload, I am only able to stream at 3500 bitrateand this still doesn't guarantee a good quality stream without dropped frames. I would also like to mention that even though we are paying for this service, I am getting an average of about 20-24mbps upload, with it very rarely reaching 30mbps. I called about this a week ago I had two techs come out so far. One came out Monday the 17th and another came out today at around noon. The first tech said everything should be fixed by Friday, but I have performed multiple speed tests since then and I have yet to see speeds remotely close to 30mbps aside from a couple trials. (see attached image) He also put in a ticket for someone from Cox's maintenance team to come and see if there were any issues on the line outside my house, and from what I have been told, everything has been resolved yet I am still experiencing less than expected upload speeds. I also have performed multiple Twitch Bandwidth tests toverify that there is an issue with my upload speed, and sure enough I get mediocre bandwidth results along with very low quality connections to servers that are close to me. (see attached image) Not sure what to do at this point because it seems like getting a tech out here for the third time would be nothing but a nuisance to them, since all they do is come here and tell me they can't do anything about it and that they will forward the issue. Hopefully someone on here can provide me with some help. Thanks
Me and my girl friend are having issues streaming on cox to Twitch,YouTube,Mixer and Facebook.
So my girl friend is an affiliate on twitch and for the past 6 months we have had issues streaming to twitch we have had several techs come out to the house and do every thing they could from replace the router/modem combo and completely rework the box on the side of our house and replacing all the coax lines. I after 12 days of the issue persisting went out and purchased all new LAN cables with the highest grade possible with gold plated shielding and all around 80 bucks all together. after the first month the issue still didn't disappear matter of fact its been happening every time we stream for more than 2 minutes. Okay so lets get to business and show you modem levels log files and server tests for streaming to show you what i'm dealing with. My current internet plan is the ultimate 300/30 Mbps with unlimited data. Internet plan https://imgur.com/a/spWS9mO modem signals https://imgur.com/a/QgoJgDL Now I do have a theory as to why she and I drop frames and it has to do with upload specific packet loss because when she or I are in a game the network symbol for packet loss appears for a bit as my stream struggles to stay connected, now here are some speed tests supporting this theory because when i'm streaming and take a speed test my upload is fine but I think there might be packet loss on my upstream which causes the dropped frames and unstable connection! https://imgur.com/a/2rSZVqB Okay now for the next test this is a quality test for your upload to the twitch servers mind you need a score above 80 to not drop frames or have issues I will post 3 screen shots showing the test and the max bit-rate I can use without issues aka upload speed, reminder though these are not consistent today the test may show good results and the next day it shows bad results I and today could be one of the good days. The reason I do a 30 second test is because it gives the most ideal and best of your connection. Thats the end of the tests if you can help me find out why I drop frames when I stream to YouTube or Twitch please comment the potential issue.
Cox upload speed 1mb with gigablast
Paying for the Gigablast plan and only getting 1 mbps upload speeds. My download speeds are perfect i get up to 960 wired at times, but my upload is not. I've had a technician recently come out and clean up interference from my cable lines and my issues seemed to be fixed temporarily. Ive purchased 2 new modems and had them activated separately and the issue still exist. (Netgear cm1200 and Arris Surfboard SB8200 (which im keeping bc of its compactness) . Ive got another tech scheduled to come out Saturday but i feel like this might be a issue at the cable line source. I asked the live chat agent if he can get someone to check on the signal of the are and he told me the agent he scheduled will work outside. My hopes aren't hi that the person scheduled will actually do any work at the source and will only work on the cable box outside of my house which was recently worked on and currently only has 1 line running into it due to me cutting off my phone line. That cable is connected by 2 or 3 couplers and no splitters. Any help would be appreciated. Ive tested the speeds coming directly from the modem as well. Im starting to think cox is intentionally sabotaging my upload speeds in hopes to get me to pay for the panoramic modem/router which they keep throwing in my face.
very slow upload speeds
Hello, I have the Ultimate internet package which gives up to 300mbps download and up to 30 mbps upload, but the last few days, ive been getting from .1 to .7 mbps upload speeds. My download speed is fine, 250-350 mbps according to speedtest and I am also using an ethernet connection. I have a netgear r7000 that i just recently updated because I thought that might have been the cause, but nothing changed after the update. Im very lost here, the only explanation i have is that its on Cox's side.
