Slow Upload Speeds; Trying to Stream on Twitch
So recently I have been trying to stream on Twitch.tv, and even thoughwe paying for the Ultimate Internet package, which includes 30mbps upload, I am only able to stream at 3500 bitrateand this still doesn't guarantee a good quality stream without dropped frames. I would also like to mention that even though we are paying for this service, I am getting an average of about 20-24mbps upload, with it very rarely reaching 30mbps. I called about this a week ago I had two techs come out so far. One came out Monday the 17th and another came out today at around noon. The first tech said everything should be fixed by Friday, but I have performed multiple speed tests since then and I have yet to see speeds remotely close to 30mbps aside from a couple trials. (see attached image) He also put in a ticket for someone from Cox's maintenance team to come and see if there were any issues on the line outside my house, and from what I have been told, everything has been resolved yet I am still experiencing less than expected upload speeds. I also have performed multiple Twitch Bandwidth tests toverify that there is an issue with my upload speed, and sure enough I get mediocre bandwidth results along with very low quality connections to servers that are close to me. (see attached image) Not sure what to do at this point because it seems like getting a tech out here for the third time would be nothing but a nuisance to them, since all they do is come here and tell me they can't do anything about it and that they will forward the issue. Hopefully someone on here can provide me with some help. Thanks
Me and my girl friend are having issues streaming on cox to Twitch,YouTube,Mixer and Facebook.
So my girl friend is an affiliate on twitch and for the past 6 months we have had issues streaming to twitch we have had several techs come out to the house and do every thing they could from replace the router/modem combo and completely rework the box on the side of our house and replacing all the coax lines. I after 12 days of the issue persisting went out and purchased all new LAN cables with the highest grade possible with gold plated shielding and all around 80 bucks all together. after the first month the issue still didn't disappear matter of fact its been happening every time we stream for more than 2 minutes. Okay so lets get to business and show you modem levels log files and server tests for streaming to show you what i'm dealing with. My current internet plan is the ultimate 300/30 Mbps with unlimited data. Internet plan https://imgur.com/a/spWS9mO modem signals https://imgur.com/a/QgoJgDL Now I do have a theory as to why she and I drop frames and it has to do with upload specific packet loss because when she or I are in a game the network symbol for packet loss appears for a bit as my stream struggles to stay connected, now here are some speed tests supporting this theory because when i'm streaming and take a speed test my upload is fine but I think there might be packet loss on my upstream which causes the dropped frames and unstable connection! https://imgur.com/a/2rSZVqB Okay now for the next test this is a quality test for your upload to the twitch servers mind you need a score above 80 to not drop frames or have issues I will post 3 screen shots showing the test and the max bit-rate I can use without issues aka upload speed, reminder though these are not consistent today the test may show good results and the next day it shows bad results I and today could be one of the good days. The reason I do a 30 second test is because it gives the most ideal and best of your connection. Thats the end of the tests if you can help me find out why I drop frames when I stream to YouTube or Twitch please comment the potential issue.
Inconsistent upload speeds when broadcasting to twitch
Inconsistent upload speeds when broadcasting to twitch I have had 10 techs come out, all could not solve the problem. Speed test are fine. They always are. I am trying to stream at 6mbs but it never even averages 3mbs, will go from 10mbs to 500kbs in seconds. again before any tech comes on here and asks me to run tests... they are all fine. all 5 of my tech visits for in home and out of home techs all said my speed tests AGAIN, ALL SPEED TESTS COME BACK NORMALCox not allowing me to stream on Twitch.
So I’ve talked to Twitch and Streamlabs obs and they’re both saying my ISP is throttling my rates when I try to stream. I’m getting my speeds, yet when I connect to twitch I don’t get more than 3000 kbps when I’m paying for 30 Mbs upload. I’m tired of cox. I’m an affiliate on twitch and if I have to I will move to get better internet because I’m just so tired of not being helped. I’ve been dealing with this for over 5 months and I've had MULTIPLE techs come out. I just want someone to actually help me I do not know what else to do and I am so frustratedBuying my own Modem (panaroma user)
I am looking to buy my own modem and router combo for the Gig speeds for Cox due to the issues I am having streaming on twitch. For some reason I am not getting the speeds when streaming, but getting the speeds doing everything else. I did a little research and found there is a certain software the panaromic modems use that interfere with the connection with Twitch. I am looking to purchase theCM600 is a DOCSIS 3.0from Netgear and was just wondering if anyone has purchased this one. Also, is it compatible with Cox here in Oklahoma. If anyone has any information, please let me know. 980 mbps down 50 mbps up is what I am getting right now and I cannot stream with Twitch. -Sean