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Download Speeds Not As Advertised
New Netgear C6250; Cat 5E hardwired to switch. Pay for 100 MB/SEC service; here are my speeds: Note: Only twice in the last 3 months have I ever gotten close to 100 MB downloads. Here are some representative samples: 12-11; 11:02 pm: 15.59 12-4; 11:00 pm: 52.19 12-2; 11:41 pm: 26.64 11-9; 7:18 pm: 28.82 Not much point in going on, my speeds in the evening range from a low of 15.59 MB/Sec to 59 MB/sec. The average hovers around 35 MB/sec download. I feel cheated and duped by COX as I pay almost $ 100/month for internet that never even comes close to the advertised speeds. Also, my service goes away at least once a week, it just goes "poof"; no more internet. Too bad Cox is the only service available at my location. How (if at all) can I get this rectified?
Terrible internet speeds
Does anyone else have a terrible experience with cox internet? Our internet speeds are nowhere near the advertised levels and the internet speed test that is available from cox cable is a complete lie when compared to every other speed test available. The LTE service from my Verizon cell phone is more reliable and has faster download speeds on average when compared.
STILL HAVING PROBLEMS WITH MY INTERNET AFTER 6 MONTHS OF NO ONE REALLY FIXING IT!!! HELP???
THESE ARE MY LEVELS.....THEY GIVE ME FLUCTUATING UPLOAD AND DOWNLOAD SPEEDS. I HAVE THE ULTIMATE PACKAGE, AND YET HAVE FAILED TO SEE THE ULTIMATE SPEEDS!..... BELOW IS THE LEVELS AND MY EVENT LOG! Procedure Status Comment Acquire Downstream Channel 939000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK ^1/5D1F5F68/132003 Security Enable BPI+ Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR 1 Locked QAM256 94 939000000 Hz 10.1 dBmV 38.3 dB 2 Locked QAM256 93 933000000 Hz 9.7 dBmV 38.6 dB 3 Locked QAM256 95 945000000 Hz 10.3 dBmV 38.2 dB 4 Locked QAM256 96 951000000 Hz 10.4 dBmV 38.6 dB 5 Locked QAM256 89 909000000 Hz 9.1 dBmV 37.9 dB 6 Locked QAM256 90 915000000 Hz 9.1 dBmV 38.2 dB 7 Locked QAM256 91 921000000 Hz 9.3 dBmV 38.1 dB 8 Locked QAM256 92 927000000 Hz 9.0 dBmV 37.5 dB Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked ATDMA 4 5120 Ksym/sec 35102000 Hz 41.5 dBmV 2 Locked TDMA and ATDMA 1 2560 Ksym/sec 20202000 Hz 41.8 dBmV 3 Locked TDMA and ATDMA 2 2560 Ksym/sec 23402000 Hz 41.8 dBmV 4 Locked ATDMA 3 5120 Ksym/sec 28202000 Hz 41.8 dBmV AND HERE IS MY EVENT LOG Time Priority Description 2015-12-16, 02:35:00.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 02:34:18.0 Notice (6) TLV-11 - unrecognized OID;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 02:34:18.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 02:21:18.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 02:20:36.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 02:19:26.0 Critical (3) Resetting the cable modem due to docsDevResetNow 2015-12-16, 02:19:17.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 02:19:00.0 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 01:29:20.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 01:28:38.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-16, 01:16:24.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-15, 17:28:11.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-15, 03:44:10.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-14, 13:46:42.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-13, 17:35:00.0 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-13, 17:34:17.0 Critical (3) TLV-11 - Illegal Set operation failed;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-13, 16:48:05.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-13, 14:37:02.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-12, 22:43:11.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-12, 12:51:40.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-12, 08:10:20.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-12, 08:10:20.0 Critical (3) Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-12, 08:10:20.0 Critical (3) 16 consecutive T3 timeouts while trying to range on upstream channel 2;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-12, 02:07:32.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-11, 09:20:53.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-10, 17:28:06.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-10, 13:15:53.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; 2015-12-09, 23:43:36.0 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Time Not Established Warning (5) DHCP WARNING - Non-critical field invalid in response ;CM-MAC=dc:ef:09:1c:6d:98;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.0;CM-VER=3.0; Time Not Established Notice (6) Honoring MDD; IP provisioning mode = IPv4 Time Not Established Notice (6) WiFi Interface [wl0] set to Channel 4 (Side-Band Channel:N/A) - Reason:INIT Time Not Established Notice (6) WiFi Interface [wl1] set to Channel 48 (Side-Band Channel:N/A) - Reason:INITExtremely Slow Upload Speeds!!! Started Unicast Maintenance Ranging - No Response received
I have been a customer for a year now, and for four months out of the year i have been having intermittent problems. The thing is i work online and pay for the fastest internet speed that they have. My bill alone for internet is $90. I have been getting T3 and T4 timeouts constantly. They sent every level of tech out to my home, and still no fix!...... The last tech who was a supervisor said that the problem was a "plant issue". That was 2 months ago, now im still getting upload speeds @ 1.35mbps ......I hold meetings and conferences online streaming and because of this issue i have been messing up with work. Please!!!!! I need help!!! I have viewed this forum and other forums involving this problem and did the proper research, but no one will speak on this problem and there have been no resolution concerning these timeouts! HERE IS A RUNDOWN OF MY EVEN LOG! Mon Aug 24 06:46:07 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Mon Aug 24 06:03:37 2015 Notice (6) TLV-11 - unrecognized OID;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Mon Aug 24 06:02:31 2015 Critical (3) Resetting the cable modem due to docsDevResetNow Mon Aug 24 05:46:37 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Mon Aug 24 05:46:30 2015 Critical (3) REG RSP not received;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Mon Aug 24 05:20:18 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sun Aug 23 13:43:54 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sun Aug 23 05:34:34 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sun Aug 23 03:00:25 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 22 23:48:54 2015 Critical (3) No Ranging Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 22 23:48:50 2015 Critical (3) REG RSP not received;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 22 23:47:39 2015 Critical (3) Resetting the cable modem due to docsDevResetNow Sat Aug 22 23:13:48 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 22 12:34:55 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 22 02:41:10 2015 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 22 02:13:34 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Fri Aug 21 13:58:15 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Thu Aug 20 06:16:20 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Thu Aug 20 03:44:51 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Wed Aug 19 12:17:40 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Wed Aug 19 05:18:34 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Tue Aug 18 18:07:48 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Mon Aug 17 07:41:24 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Mon Aug 17 02:37:55 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sun Aug 16 01:45:48 2015 Critical (3) Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Sat Aug 15 18:09:15 2015 Critical (3) SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=6c:b0:ce:65:db:58;CMTS-MAC=00:13:5f:00:d7:ac;CM-QOS=1.1;CM-VER=3.0; Startup Procedure Procedure Status Comment Acquire Downstream Channel 813000000 Hz Locked Connectivity State OK Operational Boot State OK Operational Configuration File OK ^1/675721E6/132003 Security Enabled BPI+ Downstream Bonded Channels Lock Status Modulation Channel ID Symbol rate Frequency Power SNR DOCSIS/EuroDOCSIS locked Locked QAM256 73 5360 Ksym/sec 813000000 Hz 8.7 dBmV 39.4 dB DOCSIS Locked QAM256 74 5360 Ksym/sec 819000000 Hz 8.0 dBmV 39.3 dB DOCSIS Locked QAM256 75 5360 Ksym/sec 825000000 Hz 7.3 dBmV 39.0 dB DOCSIS Locked QAM256 76 5360 Ksym/sec 831000000 Hz 6.7 dBmV 39.1 dB DOCSIS Locked QAM256 81 5360 Ksym/sec 861000000 Hz 7.0 dBmV 39.1 dB DOCSIS Locked QAM256 82 5360 Ksym/sec 867000000 Hz 7.0 dBmV 39.0 dB DOCSIS Locked QAM256 83 5360 Ksym/sec 873000000 Hz 7.3 dBmV 39.0 dB DOCSIS Locked QAM256 84 5360 Ksym/sec 879000000 Hz 7.1 dBmV 38.9 dB DOCSIS Upstream Bonded Channels Lock Status Modulation Channel ID Symbol rate Frequency Power Locked ATDMA 3 5120 Ksym/sec 28202000 Hz 43.0 dBmV Locked TDMA and ATDMA 1 2560 Ksym/sec 20202000 Hz 42.5 dBmV Locked TDMA and ATDMA 2 2560 Ksym/sec 23402000 Hz 44.5 dBmV Locked ATDMA 4 5120 Ksym/sec 35102000 Hz 44.5 dBmV 8/24/2015 6:37 AM EDT 68.13.216.18572.31 Mb/s 0.64 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:29 AM EDT 68.13.216.18551.47 Mb/s 4.25 Mb/s 35 ms Chesapeake, VA<50miShare8/24/2015 6:28 AM EDT 68.13.216.18547.72 Mb/s 1.17 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:25 AM EDT 68.13.216.18566.64 Mb/s 0.70 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:20 AM EDT 68.13.216.185167.37 Mb/s 13.69 Mb/s 29 ms Chesapeake, VA<50miShare8/24/2015 6:17 AM EDT 68.13.216.18581.83 Mb/s 13.42 Mb/s 30 ms Chesapeake, VA<50miShare8/24/2015 6:15 AM EDT 68.13.216.18545.23 Mb/s 1.62 Mb/s 31 ms Chesapeake, VA<50miShare8/24/2015 6:14 AM EDT 68.13.216.18598.19 Mb/s 2.25 Mb/s 29 ms Chesapeake, VA<50miShare8/24/2015 6:13 AM EDT 68.13.216.18554.85 Mb/s 4.09 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:11 AM EDT 68.13.216.18568.22 Mb/s 17.93 Mb/s 34 ms Chesapeake, VA<50miShare8/24/2015 6:10 AM EDT 68.13.216.18591.54 Mb/s 3.17 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:10 AM EDT 68.13.216.185142.18 Mb/s 18.49 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:09 AM EDT 68.13.216.18575.50 Mb/s 5.51 Mb/s 34 ms Chesapeake, VA<50miShare8/24/2015 6:07 AM EDT 68.13.216.18560.31 Mb/s 21.70 Mb/s 34 ms Chesapeake, VA<50miShare8/24/2015 6:06 AM EDT 68.13.216.185150.58 Mb/s 21.98 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 6:05 AM EDT 68.13.216.18593.70 Mb/s 22.26 Mb/s 34 ms Chesapeake, VA<50miShare8/24/2015 5:51 AM EDT 68.98.247.19962.60 Mb/s 1.74 Mb/s 33 ms Chesapeake, VA<50miShare8/24/2015 5:41 AM EDT 68.98.247.19969.84 Mb/s 3.49 Mb/s 32 ms Chesapeake, VA<50miShare8/24/2015 5:30 AM EDT 68.98.247.19973.57 Mb/s 5.13 Mb/s 34 ms Chesapeake, VA<50miShare8/24/2015 5:29 AM EDT 68.98.247.199108.80 Mb/s 3.37 Mb/s 34 ms Chesapeake, VA<50miShare8/24/2015 5:28 AM EDT 68.98.247.199174.02 Mb/s 10.00 Mb/s 30 ms Chesapeake, VA<50miShare8/24/2015 5:27 AM EDT 68.98.247.199149.44 Mb/s 17.56 Mb/s 29 ms Chesapeake, VA<50miShare8/23/2015 2:15 PM EDT 68.98.247.19989.39 Mb/s 22.17 Mb/s 30 ms Chesapeake, VA<50miShare8/23/2015 11:14 AM EDT 68.98.247.19993.95 Mb/s 22.35 Mb/s 30 ms Chesapeake, VA<50miShare8/23/2015 11:04 AM EDT 68.98.247.19985.74 Mb/s 22.57 Mb/s 30 ms Chesapeake, VA<50miShare8/23/2015 10:12 AM EDT 68.98.247.199142.90 Mb/s 22.35 Mb/s 33 ms Chesapeake, VA<50miShare8/23/2015 10:11 AM EDT 68.98.247.199137.29 Mb/s 22.57 Mb/s 31 ms Chesapeake, VA<50miShare8/23/2015 12:59 AM EDT 68.98.247.19962.82 Mb/s 1.15 Mb/s 30 ms Chesapeake, VA<50miShare8/23/2015 12:58 AM EDT 68.98.247.19954.27 Mb/s 6.10 Mb/s 34 ms Chesapeake, VA<50miShare8/23/2015 12:55 AM EDT 68.98.247.19952.43 Mb/s 1.42 Mb/s 30 ms Chesapeake, VA<50miShare8/23/2015 12:38 AM EDT 68.98.247.19980.54 Mb/s 5.11 Mb/s 23 ms Rocky Mount, NC~100miShare8/23/2015 12:36 AM EDT 68.98.247.199109.39 Mb/s 22.28 Mb/s 21 ms Rocky Mount, NC~100miShare8/23/2015 12:35 AM EDT 68.98.247.19994.18 Mb/s 8.01 Mb/s 21 ms Rocky Mount, NC~100miShare8/23/2015 12:30 AM EDT 68.98.247.19988.04 Mb/s 0.61 Mb/s 22 ms Rocky Mount, NC~100miShare8/23/2015 12:29 AM EDT 68.98.247.19992.63 Mb/s 2.72 Mb/s 23 ms Rocky Mount, NC~100miShare8/23/2015 12:28 AM EDT 68.98.247.19979.95 Mb/s 8.43 Mb/s 22 ms Rocky Mount, NC~100miShare8/23/2015 12:26 AM EDT 68.98.247.19975.52 Mb/s 1.50 Mb/s 24 ms Rocky Mount, NC~100miShare8/22/2015 11:56 PM EDT 68.98.247.19948.79 Mb/s 1.37 Mb/s 23 ms Rocky Mount, NC~100miShare8/22/2015 11:39 PM EDT 68.98.247.19916.60 Mb/s 6.31 Mb/s 32 ms Chesapeake, VA<50miShare8/22/2015 11:10 PM EDT 68.98.247.19936.31 Mb/s 0.63 Mb/s 36 ms Chesapeake, VA<50miShare8/22/2015 11:03 PM EDT 68.98.247.19924.71 Mb/s 1.26 Mb/s 30 ms Chesapeake, VA<50miShare8/22/2015 11:02 PM EDT 68.98.247.19930.49 Mb/s 1.03 Mb/s 34 ms Chesapeake, VA<50miShare8/22/2015 11:01 PM EDT 68.98.247.19916.06 Mb/s 0.14 Mb/s 34 ms Chesapeake, VA<50miShare8/22/2015 10:59 PM EDT 68.98.247.19947.25 Mb/s 0.65 Mb/s 34 ms Chesapeake, VA<50miShare8/22/2015 10:50 PM EDT 68.98.247.19917.18 Mb/s 10.56 Mb/s 27 ms Richmond, VA~100miShare8/22/2015 9:01 PM EDT 68.98.247.19921.48 Mb/s 2.91 Mb/s 32 ms Chesapeake, VA<50miShare8/22/2015 8:41 PM EDT 68.98.247.19958.12 Mb/s 22.61 Mb/s 37 ms Chesapeake, VA<50miShare8/22/2015 8:39 PM EDT 68.98.247.19923.78 Mb/s 1.63 Mb/s 31 ms Chesapeake, VA<50miShare8/22/2015 8:33 PM EDT 68.98.247.19931.64 Mb/s 1.46 Mb/s 34 ms Chesapeake, VA<50miShare8/22/2015 7:59 PM EDT 68.98.247.19948.69 Mb/s 8.34 Mb/s 33 ms Chesapeake, VA<50miShareLOAD MORE RESULTS HERE ARE MY SPEED TEST
Unstable connection
Ok, I know I have the slowest internet cox offers, but why do I ALWAYS have a lousy connection. Even when I am JUST using my phone and nothing else is using the internet and I can't get any closer to the router and it's the middle of the night...and I have the worst connection. I never not have problems with your internet which is why I downgraded since all the internet speeds seem to be super slow. I know I'm not the only one with this problem because I read the forums. What can I do besides switch providers? Thanks?
Slow speeds throughout Phoenix and Casa Grande in Arizona
During the past three weeks at two different residences I've lived in Phoenix (I moved recently) and also at a family member's place in Casa Grande, AZ I have been tracking VERY slow speeds on Cox's system. For instance everything was great at my last residence and I was able to download at 2500 KB/s which is very close to my speed I pay for. Towards the last week of my residency there at that place, the connection became extremely erratic, going from 1700 KB/s to 300 KB/s and back up and down. I could see it in my download graph that it was very inconsistent and evident that something is going on with Cox's cable system. Now that I have moved, my new place is experiencing 600-700 KB/s download almost ALL the time I am there in the evenings, and it doesn't matter what time. It could be 6 PM or 3 AM and the speeds are the same. This is sad because I have the 25 mbps package, which should equal roughly 2000-2500 KB/s on downloads. So what gives? If you want to give me a 5th of the service why not change my price to a 5th of the price? To further check on this I asked my cousin who lives in Casa Grande if he's been experiencing any speed issues and sure enough he has the same issue but even worse! He only gets 200-300 KB/s on his downloads now and has the same package. So if there are issues Cox, why not tell your users about them? I don't see any place on the website that shows news saying that you're upgrading the system, or anything like that. It would be nice to keep your users in the know. How long will I continue to pay for full service but only get 1/5th of the service I'm paying for?
