Not receiving near Gigablast Speeds
Hi, So this may have been posted elsewhere, but I'm definitely having speed issues with Cox Gigablast in my area. I am using DOCSIS 3.1, not Fiber. I am currently using the Motorola MB8600 DOCSIS 3.1 and the Motorola MR1900 AC Router setup. I have had two techs come out. The first was unhelpful, and just said there were disruptions in the lines, and he would create a ticket for it. I then called again a few weeks later to have a lead technician come out and check things out. When he hooked up the test machine direct to my router, he was able to achieve 1.1gbps download and 38mbps upload, which is what I would expect. But when I hookup up my laptop in the same scenario, which has a Killer wireless Gigabit Port capable of 940mbps, I max out at 477mbps download, and 32mbps upload. And those results were intermittent. Sometimes it would be 84mbps, other times it would be 300mbps. But I am never able to achieve speeds even close to 1gbps. His results were all consistent, except one time when it came back with roughly 200mps. And this has all been direct wired. I have been testing all of this on the 5ghz network as well. Mentioning wireless, the fastest I ever achieved is 360mbps download and 32mbps upload. Then it would drop all the way down to 17mbps download sometimes. But uploads are always consistent. Consistently at this point I haven't seen about 200mbps download from any device over WiFi I'm extremely frustrated at this point, as it seems when the technician was able to connect his device, he could receive the speeds I am expecting, yet when I hooked up my brand new laptop, I don't even receive half of that. I am currently working with Motorola to see if there is a problem with the router and/or modem, but everything seems to be in order (Channels etc). Its just odd that the tech could receive the gigabit speeds when direct wiring his machine, and I can't with mine. I can provides captures of speed tests run and channel settings. I'm just extremely frustrated. Does anyone have any recommendations for the router and/or modem setup? Am I missing something? Oh, and ever since I changed to Gigablast, it constantly says on my account "Service Interrupted" by my Internet package settings on Cox.com. When I asked Cox about this a week ago, the mentioned its because site maintenance was being done, but its still there. I couldn't see it being my personal equipment: 2017 Razer Blade Pro and 2017 Macbook Pro, both of which are 802.11AC iPhone X Game Consoles25KViews0likes6CommentsHigh saturation node, slow internet speeds, intermittent drops and nothing they can do?
I'm hoping to get some additional assistance for our internet woes. We contacted Cox on April 15th because we experienced an outage with our internet service. This outage was longer than we had been experience for the last month or so so it was time to call. We were greeted with a recording indicating Cox was working on some upgrades in our area and that users might experience intermittent outages between midnight and 6am.We chalked it up to their maintenance window and let it go for the evening. The next day wenoticed we were experiencing slower than normal internet speeds, in our case, less than half of our potential 150Mbps download speed. We did some internal troubleshooting, resettingour router, re-provisioning our cable modem through the automated system, factory resettingour cable modem and eliminated the router altogether, going straight from computer to cable modem for testing. All tests are done using hardwire, either through a router or directly from the cable modem. WIFI was not used during any of this testing. A majority of the responses were the same, download speeds generally ranged between 70-90Mbps fromearly afternoon into late evenings. There were sporadic results that showed closer to "normal download levels around 110-130Mbps but those were not consistent; we saw many more of the abnormal download speed results than "normal" ones. An appointment was eventually made for a technician to come out and take a look at everything on the outside of the home on 4/20. We received a call from a technician the morning of 4/18 about our service call. The technician indicated he was looking at the node we're attached to and said it was over 80% saturated and that slows speeds and drop outs were somewhat expected given the high level of saturation. The technician indicated he looked at everything and everything looked good, levels were good and there was really nothing he would be able to do about the situation and cancelled our service call for 4/20. A number of days later, our connection appears to be getting worse, with speeds generally ranging in the 60-80Mbps range in the early afternoon through late evening. Again, we still have some results in the 100-120Mbps range but those are far fewer than the 60-80Mbps range. We're also experiencing more drop outs (loss of connection lasting 5-15 seconds) and increased frustration. We understand download speeds are an "up to" but we're generally not getting anything close during the waking hours. Is there anything else we can do to address these issues in the short term? We have been forced, like many others, to work remote andour ability to provide support has been impacted with these connectivity related issues. Here are some recent examples of speed tests using Cox's speed test portal: PING:11ms JITTER:5ms DOWNLOAD:65.8 Mbps UPLOAD:10.0 Mbps PING:20ms JITTER:96ms DOWNLOAD:66.8 Mbps UPLOAD:9.9 Mbps PING:11ms JITTER:2ms DOWNLOAD:62.3 Mbps UPLOAD:10.1 Mbps PING:10ms JITTER:4ms DOWNLOAD:73.2 Mbps UPLOAD:10.2 Mbps10KViews0likes39CommentsHUGE Slowdown with Premiere Internet
I was promised up to 150 Mbps with this plan, but in the last 5-6 months, it has been VERY slow. Speed test: https://prnt.sc/fh5aek I have tried doing a chat with support 3 times and every single time, no matter what I said, they either ended up disconnecting or just resetting the modem. Which did absolutely nothing. I AM connected by Ethernet and this result is generally the same throughout the devices in my house, some slower. This is very frustrating because downloads were so quick, but now it's so slow it's unbearable. For example, in Steam, It downloads at about the same, around 33 Mbps, or ~3.9 MBps.http://prntscr.com/fh6afbSolved6.3KViews0likes22CommentsExtremely slow downloads on Valve's Steam Service
Hello, I'm trying to determine how I can have speeds like this: But download from Valve's Steam like this: This has been going on for the better part of 2 years now. The only reason I haven't asked a question earlier is I do most of my gaming on consoles. But on occasion I'd like to play my PC games as well. However, it becomes a detriment when downloads are constantly lower than they have been in the past (I was easily getting above 30 Megabytes, not Megabits, in the past from Steam). Here are my stats from my cable modem: I'm at a loss for what could be causing these consistently slow speeds with Steam, while allowing EVERYTHING else that uses my Internet connection to run at the expected rate. TL;DR -- Steam is slow, but used to be fast. I'd like it to be fast again please. Any help appreciated. Thanks.5.1KViews0likes4CommentsI am not getting the internet speed that I am paying for.
I have had this problem for around a year and a half.. I have had several tech's out and still have this problem. I am paying for 150mpsbut when I do a speed check it never is 150. Most of the time around 50mps. Sometimeslower.Once in a while I might reach 90mpsbut rare . My modem is aArrisTouchstoneTG2472. Iam wiredstraight in from my computer to the wireless modem. They have changed modems .Checked the wiring inside and out. I have called many times but feel I get the run around but the problem remains .I hate to call Cox.It's a waste of time I've been told (over the phone) My computeris too old.. It is a Samsung Satellite with an IntelI3in it. I am also told. The speed is up to 150Mps. But I think getting a third of what Iv"e paid for is crazy. They use the up to 150Mpsevery time. .Also I haveto beclose to the modem to pic up the single. I bought my house new and have had it about 12 years. I never had any problems until about 1 year and a half ago. I don't know if I should drop my speed down to 50Mpsinstead of 150Mps. because I never get that. But afraid if I do it just won't work. I've been with Cox around 20 years . I would hate to go to another provider to see if they would be able to resolve this problem. Like I said ..I've been with cox Over 20 years. Thank you and any help would be deeplyappreciated3.8KViews0likes4CommentsHave 300mbps plan but only get 50mbps
I purchased the ultimate a while ago and have only been getting max about 50-60 mbps without anyone else on the internet. I've restarted the internet many times and tested the internet on many devices over Ethernet but not luck :/. Router: Asus rt n16 Modem: Netgear cm7003.8KViews0likes3CommentsSpeed drops overnight from ~270Mbps to ~2-6Mbps 3rd day in row - SB6190 + DSA321N
Hello Everyone, We upgraded our Internet speed to 300Mbps Package and as soon as we installed new SB6190 modem using a splitter provided by Cox, we were getting promised speeds. We activated SB6190 as our Internet modem and leftCiscoDSA321N as our telephone modem. Next day, around 6AM we noticed that our speed dropped to 2Mbps. Power cycling the modem seemed to fix the issue so we shrugged it off. Our 2nd night with this new setup resulted in the same issue - dropped speed overnight then power-cycling. The 3rd night is the same with one exception: while I was chatting around 8AM with Cox representative via online support, my speed at some point went from 5Mbps to 200+Mbps without me doing anything. I really did nothing except check the speed from time to time. at 7:56, Jan 1: Thank you for your time, (name removed), your service is not interrupted, however, I see here that the modem service levels are lower than it should be, I'm going to send a network refresh to your modem, most likely this will fix the issue, however the equipment will reboot and we might lose connection, if the modem after the reboot still have internet issues please contact us back and we'll schedule a technician visit to fix that as soon as possible. Me at 7:59, Jan 1: have you send a refreshed signal already? Jhon at 7:59, Jan 1: I am waiting for your response (name removed) Me at 8:00, Jan 1: Because I haven't lost the connection yet but my speed is back to what it is supposed to be without me doing anything Jhonat 8:00, Jan 1: I've made an additional configuration here. Me at 8:00, Jan 1: so it seems like the drop in speed during night time and morning has nothing to do with equipment on my side Jhon at 8:00, Jan 1: I am glad to hear that. Me at 8:01, Jan 1: What is an additional configuration? Jhon at 8:01, Jan 1: Modem ports configuration. Me at 8:02, Jan 1: Can you be more specific please? I would like to make sure that we won't be getting 3-6 download speeds over the next night-morning again Thank you Jhon at 8:05, Jan 1: Ichange the connection port of the modem in the system so that it has a better reception of the signal. I thought that maybe "changing the port" was the reason why my speed improved, but 10 minutes later while still chatting withCox representative I checked the speed again and noticed a drop to around 40Mbps, then 20Mbps and finally 6Mbps. We agreed that Cox will send "reset signal" after we finish our chat. Reset signal did not help with improving our speed. I power cycled our modem and speed went back to normal. I don't understand what the issue is and why our speed slows down only at night. Is it possible that an extra splitter leading to 2 different modems is at fault? Please help. Thank you. Below is our Event Log Sun Dec 31 05:55:14 2017 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 05:58:19 2017 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 06:53:00 2017 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 06:53:31 2017 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 07:11:04 2017 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 07:11:14 2017 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 09:22:31 2017 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 09:50:09 2017 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 15:26:20 2017 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 15:26:20 2017 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 15:26:20 2017 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 15:26:24 2017 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Sun Dec 31 15:26:35 2017 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 03:48:12 2018 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Time Priority Description Mon Jan 01 04:03:49 2018 3 No Ranging Response received - T3 time-out;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 04:07:03 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 04:30:35 2018 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 04:34:51 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 05:15:13 2018 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 05:32:33 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 07:30:36 2018 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 07:34:49 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 07:40:00 2018 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:21:21 2018 4 DCC-ACK rejected authentication failure;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:29:03 2018 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:29:52 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:35:48 2018 4 Service Change Response rejected - Invalid transaction ID;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:36:10 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:55:00 2018 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:55:01 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:55:01 2018 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:55:01 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:55:06 2018 5 Lost MDD Timeout;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0; Mon Jan 01 08:55:09 2018 5 RCS Partial Service;CM-MAC=b0:da:f9:f0:2e:c7;CMTS-MAC=00:b0:e1:73:9c:e9;CM-QOS=1.1;CM-VER=3.0;3.6KViews0likes3CommentsConnection Issues
I have been having chronic network issues for over 4 months now. At first I thought that my issues were purely due to the fact that I was experiencing issues when running my PC off of a wifi extender, but after setting up a new hard wire connection to my computer, I have been experiencing the same behavior that I had been seeing before. Also, my issues have not been limited to my computer. When connecting to my wifi network on my phone or TV I experience the same behaviors that I do when being connected via ethernet. I now keep my network graph constantly open on one of my monitors so that I can take a screenshot of it whenever I experience issues. Since October 7 of this year I have over 240 screenshots with each showing the same behavior. I will be operating like normal and then I will experience a sudden loss of network quality to the point of not being able to load basic web pages. There are hardly every any noticeable symptoms that can show that I am about to lose connection, most graphs are healthy for whatever operation I happen to be performing at the time whether that be video streaming, downloading, or playing online video games. The constant issues have becoming an increasingly annoying detriment to my daily routine and have even prevented me from being able to play most online games out of fear that I will be kicked from the match to a loss of connection and will face penalties for perceived poor teamwork.3.3KViews0likes5CommentsSB6190 Event Log with Internet speed 73 Kbps from Cox Preferred 100 Mbps service
I have intermittent connection issue. The COAX cable is connected directly to Arris Surfboard Cable Modem SB6190 There is no splitter. Event Log The table below contains the log of events that the SB6190 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur. Time Priority Description Sun Jan 07 19:48:41 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 19:48:41 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 19:48:42 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 19:48:42 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 19:48:47 2018 5 Lost MDD Timeout;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 19:49:35 2018 3 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 19:50:11 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 20:44:15 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 20:44:15 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 20:44:15 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 20:44:15 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 20:44:19 2018 5 Lost MDD Timeout;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 20:45:10 2018 3 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:04:40 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:04:40 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:04:40 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:04:40 2018 3 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:04:41 2018 5 RCS Partial Service;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:04:45 2018 5 Lost MDD Timeout;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0; Sun Jan 07 21:05:31 2018 3 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:18:c2:59;CMTS-MAC=00:59:dc:79:41:cc;CM-QOS=1.1;CM-VER=3.0;2.8KViews0likes5CommentsCrazy High ping.
I'm experiancing massive ping multiple times a day to the point using the internet for gaming is impossible and casual surfing is unbareably slow. I have a high speed package, and have had technicians come to the house and they havn't managed to fix the issue. Resetting the modem doesn't work and the problem still continues even when only one device is using the connection, someone Please help.2.6KViews0likes3Comments