ALL DVR recordings GONE and no scheduled recordings for next 14 days
I came home today 5/31/2018 for lunch to watch ABC Nightline and lo and behold I have absolutely none of the shows I have recorded for the last 19 months. Yes, ALL OF MY RECORDINGS ARE GONE!!!!!!!!!!!!!!!!!! First time ever! When I went to scheduled recordings It stated on the screen "No recordings scheduled for the next 14 days" WOW!!!!!!!!!! This is terrible and now my wife, grandkids and I all have to remember all the shows we programmed for the last 19 months? This is outrageous and should have NEVER happened. With 3 contour boxes surely one of these should have saved the shows. When scheduling a tech to come out they said I may have to pay a $75 service fee!? I about lost my cool for the failure of their equipment to charge me for it. Well that is a standard disclaimer they have to say and if I'm charged I will lose it. Right now I cannot record a thing. Thank goodness the NBA finals are on and there aren't too many new shows on. I try to record all 3 national news programs so this is not good. I wish there were a competitor in Tulsa, OK other than direct.tv and at&t. Hopefully someone will come up with a good it not great alternative. Time is important to me but this may end my TV viewing so much. I'm just frustrated since I pay $200 per month and lose almost 2 years of recorded shows.
