Disney XD Channel please help?
My Disney XD Channel has been messing up for the past 3 days it is annoying, is anyone else having this problem, who do you call or message to let them know, it's not on any other channels, so I don't believe that it is a cox cable, or equipment or TV issue, so calling cox cable would not be any help.?958Views0likes2CommentsESPN HD becomes Pixelated, unwatchable during Monday Night Football when on TV
Hello, This problem has come up before, but no solution was posted. Since the previous post is locked, I'm creating a new one. This problem does not occur when streaming other Cox HD channels, for example TNTHD during movies, and seems to happen primarily during the live stream of Monday Night Football (MNF) specifically.Other channels have been checked during the same time as MNF streaming and do not have the issue. I'm having the exact same problem as the one posted here. In addition to the details provided, the picture quality becomes unwatchably pixelated, the entire stream freezes, and the movement is choppy even when the HD is working. Whether streaming on my laptop or via HDMI to the TV, the issue persists. In attempting to diagnose the problem I have tried both wired (cat7) and wireless internet connections and using 3', 6', and 10', 4k rated hdmi cables. I'm streaming from a Lenovo laptop with a Radeon Vega integrated graphics card. Internet speed test shows 261.8 Mbps down and 11.9 Mbps up via ethernet cable. The TV is a LG 55" OLED. I'm streaming from Hartford. As far as I can tell, there is no hardware or connectivity issues that could explain the extremely poor quality. Other channels stream without the same quality issues. Looking for solutions/explanations. Hoping this isn't a throttling issue with a busy ESPN MNF live stream. Thanks!6.7KViews0likes10CommentsCox Contour HBO On Demand - The Sopranos Season 3 Ep 9+ Played on SD but not HD. How do I fix this?
I’ve been watching The Sopranos on HBO On Demand on my Cox contour TV box and for some reason, it’s been displayed at SD quality, all stretched out. It’s been happening since starting season 3, episode 9. Episode 8 and previous episodes play at HD quality. Any suggestions as to how how to fix this? Thanks for any help.833Views0likes1CommentHD channel lineup
I just received an email about COX’s plan to move HD channels. This is a bad decision and does not make sense. Many people, like myself, have smart remotes, many DVR settings and other home automation that rely on current channel placement. Please reconsider! --------------------------------------------------------------------- On Jun 8, 2018, at 9:41 AM, Cox Communications, Inc. <residential@email.cox.com> wrote: To view this email in a browser, please click here Para ver en español haz clic aquí Dear Barry, On June 12th, Cox will relocate High Definition (HD) channels to where you find their equivalent Standard Definition (SD) channels today. That means you'll be able to access your shows and movies with higher picture quality on shorter, easy-to-remember channel numbers. This change will happen automatically. Your DVR recordings of HD channels will not be affected by the channel number change. But HD shows that are currently set to record in SD will need to be set to record in HD. Once complete, you'll be able to enjoy all your favorite HD shows and movies. SEE YOUR CHANNEL LINEUP AT COX.COM/CHANNELS WHAT IF THERE IS NO HD VERSION OF A CHANNEL? In these instances, the SD version will remain at its current position. WILL I STILL BE ABLE TO FIND HD CHANNELS AT THEIR CURRENT NUMBERS? Yes. You will be able to find HD channels positioned above channel 1000 at their current numbers. VISIT COX.COM/CHANNELS FOR YOUR CHANNEL LINEUP Sincerely, Cox Communications If you have an HD-capable television connected via a Cox mini box, you will be able to view TV Starter and TV Essential channels in High Definition by tuning to either the two-digit or three-digit Standard Definition channel or the corresponding HD Channel in the 1000–series range. For example, with a mini box, The Weather Channel may be viewed in HD on either channel 43 or channel 1043 (the Weather Channel numbers in your market may be different). If your television is connected via equipment other than a mini box, such as a Cox HD receiver or a Cox-provided CableCARD together with a CableCARD compatible retail device (and a Cox-provided Digital Tuning Adaptor for certain channels), programming is available in high definition only at the HD Channel position. Customers in the Tulsa service area with Contour receivers will be able to view available High Definition version of channels, by tuning to either the two–digit or three–digit channel number. Please add residential@email.cox.com to your address book to ensure you receive future emails. Cox Communications respects your privacy. For a complete description of our privacy policy, click here. © 2018 Cox Communications, Inc. All rights reserved. This email was sent by: Cox Communications, Inc. 6205-B Peachtree Dunwoody Road Atlanta, GA 3032810KViews0likes5CommentsPoor HD TV Reception
Why are my Cox HD Channels pixelating? The analog channels are fine, but the HD channels stutter? This is especially noticeable on channel 1010, Fox 10 HD in Scottsdale, AZ. I reset my cable box, and the same problem exists. The problem occurs on multiple TV's. The problem has occurred for approximately one week. Is cox cutting back their signal to save $$$?3.5KViews0likes2CommentsExtreme tiling when watching premium HD channels.
I get tiling on two of our boxes when there happen to be 3 or 4 of them on at once (worse when it's two DVR boxes). This has happened for some time where it would tile out and correct in a decent amount of time, but I absolutely lost it this past weekend. It happens most notably on HBOHD and happened for over a minute. I've called and complained about this in the past and they sent a tech out to check the lines, and it turned out there was a line that was bad, a company came out and fixed it and that helped it, but didn't alleviate it. I've had the techs reset the boxes, and I've even cleared the memory (7 up/7 down) on it and it still happens. It's increasingly frustrating, I miss the punch line in jokes or the jokes entirely all due to the tiling happens to such a degree like I've got satellite in a hurricane. It also happens on Fox Sports Oklahoma (during football & basketball games, even on the replays hours later). It's forced me to watch the channels in non-HD on an HD box because the tiling isn't as bad - yes it doesn't even fully go away on the non-HD channels. I look to you for an answer. Please assist in this matter.3.1KViews0likes4CommentsHD CABLE RECEIVER BOX
Hello, I have Economy TV channels, a HD TV and a cable box. I want to get rid of the cable box and just connect my TV direct to the Cox cable..I did this, scanned but no channels were there. Does Cox have to re-program or come out to me ? Thanks ~Solved3.2KViews0likes5CommentsProblems recording HD channels with Contour
I have theRecord 6 Whole Home DVR (9865HDC) along with the client receiver (4742HDC) in a separate room that is supposed to enable us to watch DVR recordings in either room. However, at least once a week, I have a show that I recorded on a HD channel that will not play on the receiver in the separate room. It will either just freeze up or tell me the recording is unable to be played. When I come back to the main unit (that is the actual DVR), that same show will usually play, however, when I try to fast-forward or rewind, the time indicator slide will not move and the screen remains frozen. If I just let the show play, it will indeed play, but there is no way to fast-forward or rewind. I'm on my 3rd unit in a year so not real excited about getting another one and having to set everything up all over again. I've also called customer support and they reset the unit, but that does not help. It's been different HD channels at different times and different days, so absolutely no pattern to when or where the error occurs. Anyone else have this problem?1.5KViews0likes1CommentNot getting the same channels on our different cable boxes
We have a total of 4 HD receiver/boxes, one is the new style Contour box, and the rest are the old Scientific Atlantic boxes, one of which is our DVR. I noticed last night that I have access to additional HBO HD channels on the Contour box which are not available on the other boxes. We pay for HBO, so why would we not have the same HD channels available on all the HD receivers? This doesn't seem right. Anyone else having this issue?2.2KViews0likes2CommentsNBA league pass
Now that Cox has eliminated TV without the mini-box do you still need Contour to get NBA league pass in HD? TiffanyR Posted by TiffanyR 8 Feb 2014 8:19 PM Hello Mick.young751, Contour service is required to view the NBA League Pass in HD, though some games may be offered without it. The HD option has become available with the addition of the Contour receiver and the extra bandwidth that it allows. Tiffany R. Cox Support Forums Moderator . see note below:3.4KViews0likes1Comment