I have to pay for service that is not provided... what a scam!
After they switched over to the "NEW" and NOT improved service (digital, I think) I could not watch a whole program without it going out several times during the show time. I also LOST all of the channels that I had previous to that and when we inquired about it, they had no answer. They also recommended restarting it. So we restarted, and restarted and finally gave up, as it didn't do any good. I called, stopped by to talk to someone, called some more....... The whole time we were paying an outrageous bill for "service"? and there was no service. I had to constantly re-boot the computer to use it. Finally....... they sent someone out! I thought I would be able to watch TV! NOPE! He just gave us some jibber jabber that didn't make any sense and then added $$$ dollar signs to our bill if we wanted it "fixed" and he left us to our non service/but full payment status! That was the final straw...... I stopped paying (since I had no service to pay for) and now they are sending me bills like crazy "after" shutting me off! When will we get "choices" for services that actually work? It seems that we are dealing with a "Monopoly" (which is actually illegal).... Since they don't offer another "comparable" service in our area, we are stuck using COX or nothing...... Either way is pretty much the same results. The only difference is that we pay over $150 a month for Little to nothing with COX and the "complete nothing" is FREE...... Am I disgusted???? Oh, *** no! It's waaaay beyond that!1.3KViews0likes1Comment
t v
Why can,t i get an answer....t v station change on its on, i call 18882699693 or 18553078210 they don,t have no answer the same were i go too pay my $182.00 a month. Who run cox what a bad T V station, why can,t you fix this an answer please. I,ll be moving on too another program. Days date 9/22/16. (station change on too another station)2.4KViews0likes2Comments
Mini Box
So I have 3 tvs and they all have a dvr cable box, I have a tv in the kitchen that I just bought and I want it to get cable channels too. Does the mini box only give you local channels?? or the basic 1-100 cable channels like the older small boxes I used to have in the kids rooms?1.9KViews0likes3Comments
Do I Need a Digital Box?
OK, I get it. Cox is going all digital. Thanks. Not much information available on the website... www.cox.com/GoAllDigital Are the analog channels going to be re-assigned to digital channels? My TV supports both analog cable channels and digital channels. So, do I really need to get one of those "Mini Boxes"? Thanks!5.8KViews0likes4Comments
Mini Box
It is unfortunate that Cox has found yet another way to control our viewing. After reading other replies to the forums, we are greatly disappointed that we will no longer be able to record a program on our own VCR. Cox will finally run themselves out of business. The new add on charge of a mini box giving them even more control over which channels you view is the final straw. I believe March 29th is the cut off date. If more customers will follow this protest, Cox would no longer be in business.2KViews0likes1Comment
Lost many channels with Cox digital box
I had Cox Limited Basic with my analog cable (Fairfax, VA). Then started to lose channels as Cox wanted me to make the switch to Digital and get the boxes. I installed the boxes, and still didn't get the lost channels back and lost even more. I called customer support and they said that's just the way it is. Apparently I was getting those channels for "free" when I had analog. So the channels I lost include: ESPN, Fox Sports, AMC, FX MTV, VH1, Animal Planet, Discovery, Food Network, HGTV, Spike, E!, CNN and many more. Now I have Cox TV Starter with digital cable. You know, the digital that's supposed to be better where they state customers wouldn't lose anything. If they really wanted me to have an equivalent switch to digital I believe I should be getting Cox TV Economy as I look up the channel lineups. Shouldn't that be the case? instead of gutting what I had and telling me that's the way it is?3KViews0likes2Comments