Why can't I send emails on Iphone or Macbook while connect to wifi?
I cannot send emails through the Outlook app on my Macbook and I can't send emails on my iPhone through the mail app while I am on the internet. I can send emails when my phone is using its 5G or when my computer is using my phone as a hotspot, but if I am connected to wifi I can't send anything. This is the message I would get when the emails wouldn't send. cxr-obgw-6002a.stratus.cloudmark.com cmsmtp 73.127.187.145 blocked. Refer to Error Codes section at www.cox.com/.../email-error-codes.html for more information. AUP#CXDNS Error Code: -17099 Then I was doing some digging and I was able to send a few test emails when I turned off my SSL connection on my computer but it stopped working after a while. And this is the message I would get. Connection to the server failed or was dropped. Error Code: -3253 I get all my emails sent to me but I cannot send them when connected to my wifi. I currently am not using Cox internet because I moved to an state that does not provide Cox as an option and my parents are my account holders, they made me an email account under theirs. I am currently using Xfinity internet but I cannot send emails on my phone on my work wifi either. Something is wrong with the SMTP and SSL connection and needs to be fixed on 3rd party email platforms because I am not logging into my webmail every time I need to send an email.
Running out of email space
Hi: I am running low on email space … I continue to reach the 90% limit. How can I determine which folders/messages in myemail.cox.net are using the most space ? How can I see the amount of space being used by each message/attachment ? How can I download messages/attachments to say a thumbdrive, so that I can then delete the messages from my Cox online account ? Can the storage-space allocated to my email account by Cox, be increased ? Thank you DaleBr
On my iMac using safari what is the most direct way to view and edit, if necessary. my cox email accounts? Now I'm guessing and it always takes to long. Is there an address that will bring up that aspot, without intermedia steps or, at least fewer ste
This field is required and quote blocks must match.Cox Email won't authenticate with Outlook 365 or with my Google Pixel phone
This frustrating issue still hasn't been resolved with Cox in spite of a month of back and forth with Cox techs at all levels, including supposedly having "the Cox Engineers" check that nothing is wrong at their end that is blocking our ability to connect. We get the same error messages when trying to add cox account in Outlook 365 or on my Pixel 3 phone (Verizon) or even using Microsoft's email program that comes with Windows. It says "something went wrong...check your email account or password". We upgraded to Office 365 in early 2020 and all was fine until (long story) on 10/10/21 a Cox agent through Chat eliminated our email account and set up a new one after we asked if we could change our user name without losing our email. The email was lost! It took about a day or so, but Cox was able to delete tha2nd email account and restore our original one. The old email account began working in Webmail, but still cannot be accessed through any other email program. We assumed issue must be with Outlook (which is what we first tried). Geek Squad remoted in, couldn't fix, Microsoft tech support levels 1 & 2 tried, then we went to Cox support. Cox Complete Care Techs couldn't fix it or figure out why not workings, so on several occasions they upgraded the request to their 2nd level support (CAG). Finally CAG gave up trying too, told us there was definitely something blocking us from connecting and since the problem was the same not only with Outlook but also Microsofts other email program and the phone's program, it had to be on the Cox side. They twice ended up escating the ticket to the Cox engineering group to see what on the Cox side was wrong in our account. Both times (without telling anyone), "the Engineer"closed the ticket without solving the problem. Our email is visible and working in Webmail (only), which is really inadequate! We've been full service Cox customers for decades...really unhappy now. What's been tried: All cox.net settings for IMAP & POP confirmed and correct -- don't work Cox user name and password verified and working for account and for Webmail Other variations in settings and ports by Cox techs didn't help Office 365/Outlook uninstalled and reinstalled Outlook Profile changed - no difference Password changed - no difference Best Buy Geek Squad, Microsoft Tech Support and tech support agents at Cox have said issue must be on the Cox side somewhere. Needs advanced technical suppot...which we don't seem to getting. A customer service tech originally caused the problem (didn't seem to know that by changing the user name for the email account you are setting up a new email account and the old email won't be linked...it will be lost. It isn't right that Cox seems to be throwing up its hands and saying we don't know what is the problem with email not working now, but nothing more we can do. Help!VPN
I have Gigablast service and just downloaded and set up a VPN service. Everything works except sending email. I have a Cox email account and use Outlook. I can receive emails with no problem. And, I have a separate Gmail account that sends and receives with no issue. Are there any special settings I need to use to allow Cox email to go out?
