How do I locate the caller ID section to turn it on so that the incoming telephone number shows on the tv screen
Here is the information for the newer cox contour cable box: Cox Phone tv settings. Cox phone caller id settings for tv, 2023. You need to do this from your tv contour remote. Menu > "Preferences"> cox voice > (Set to "on" or "off" ). "Voice" control is for the tv caller id settings.2KViews0likes1Comment1 Ring Hang-up Calls
I am constantly (5 or more times a day) getting calls where it rings once and then nothing. The caller's number does not show up in the caller ID on my phone, but if I am watching TV I will see the number displayed on the TV screen for a moment. Does anyone have an explanation for this?1.9KViews0likes3CommentsCaller ID time off by 8 minutes.
Times shown on my home phones and answering machine show the time that is about 8 minutes earlier than the time shown by NIST or WWV (the US time standards). For example, I call home at 6:20pm and the caller ID shows 6:12pm. Granted, not a huge problem, but irritating and shows as possible time server issue on Cox's equipment.7.7KViews1like11Comments[Ohio] COX Voice sending incorrect time
This has been going on for at least a day now in the Cleveland Ohio area. The wrong time is being sent from COX in the Caller Id data. Currently it is 11:30 PM but COX is sending 9:30 AM as the time. This has been reported by others on the DSL Reports forums too:www.dslreports.com/.../r32206313-FL-COX-Voice-sending-incorrect-time Please FIX.9.2KViews0likes0CommentsCaller ID timestamp is approximately 11 minutes slow
As of approximately 6:04 PM EDT on 10/22/2018 here in Hampton Roads, VA, the Caller ID timestamps are approximately 11 minutes slow. I verified this with multiple calls using 2 autonomous caller id display systems. What gives?9.8KViews0likes7CommentsHere's a visual clue that you've been migrated and ready for Nomorobo
Since being migrated over to the Cox switching facilities that support simultaneous ring for Nomorobo, we now seethe US country code of "1" as a prefix to the Caller ID number info we receive for calls from US numbers (i.e. 757-555-0150 now shows as 1-757-555-0150). It appears the entire 11 digitUS numbers are now being passed without the country code being truncated. This started for us on the date we were migrated over. I didn't know then what the included prefix starting on that date meant, but I do now after being informed that was the date our service was migrated over (See disclaimer below). DISCLAIMER: I don't know if this applies to everyone. However, it did for our household here in Hampton Roads, VA.2.6KViews0likes0CommentsCaller ID Not Showing Up on TV Screen/No Record of Calls
On 2/10/18 I returned my Cox Panoramic WiFi hardware and, after confirming it's on Cox's approved list, replaced it with my personal Nighthawk modem/router. The Nighthawk doesn't have a plug for telephone service, so I also went to my local Cox store and picked up one of the small modems for telephone-only. A few days later, I returned my old TV cable receivers and upgraded them to the current Contour boxes. The phone works just fine, and my caller ID on the little screen on my telephone tells me who's calling; however, ever since I switched to the Nighthawk (and before I switched to the new Contour boxes) I do not have caller ID on my TV screen. When I pull up my Cox Connect phone app or do a left arrow on my Contour guide, there is no record of the calls I have received since 2/10/18. It's like my TV service and my phone service aren't talking to each other. I called Cox technical services, who tried several things, including having me turn the phone modem off and on, having me turn the on-screen caller ID setting off and on, and the technician sending a new signal to the phone modem and to the TV cable receivers. Nothing worked. The technician was going to send a trouble ticket to another department and said I should hear from someone when they figured out what the problem is. It's been a week and I haven't heard a peep from Cox. I hoped that when I set up the new Contour boxes the problem might resolve itself, but it didn't. Both the Nighthawk and the phone modem work great, and, in accordance with the phone modem instructions, I have a yellow cable connecting the two. I really think this has to be something easy that we're missing. Any ideas?5.4KViews0likes2CommentsNOMOROBO STOPS UNWANTED ILLEGAL ROBO CALLS - WHY DOES COX NOT OFFER THIS FEATURE?
Cox Communications does not listen to its customers I have been one over for over 25 years and they will not listen to me or anyone on this issue. I suspect once they see this thread they will immediately lock it so that the thousands of customers who have a problem with robo calls (for which cox offers ancient non working solutions) cannot comment. Cox claims they cannot offer "Simultaneous Ring" which they can but simply refuse to do, if they tell you anything to the contrary its complete fiction. Every other voip company has it and all of them also offer nomorobo so that the calls we get from India etc. are blocked. Cox will say "sign up for the national do not call list". That will not work for you because the calls are from outside the USA. Cox knows this but does not care they just spew garbage at us. Cox will also say they have selective call blocking (they charge for this feature) and you can block up to 30 numbers or some nonsense. That also will not work even if you could block unlimited numbers you would get the same amount of robo calls always from a different number so here we can establish that cox is not consumer focused they are revinue focused they want to sell us a feature that does not even work. COX Corporate customer service was not helpful either they spew the same garbage at us. Now COX, do what you do best and lock this thread. Hide your heads in the sand like ostriches. Hide under your desks and pretend this is all going to just go away...28KViews0likes17CommentsCOX Communication ISP VOIP
What is COX Communication policy regarding use of its services both as a ISP and VOIP provider? What can be expected from it should its services be determined as being used fraudently? Have been receiving unsolicited tele marketers who use VOIP tractable to cable providers.2.6KViews0likes1Comment