Why can't I log into HBO Max or ESPN on my iPad
I am getting the error shown below on my iPad which is "Sign In Error. We are experiencing technical difficulties. Please try again later" It never works, no matter how long I wait or how many times Itry again. This is not a technical difficulty. This is a defect. I cannot log into HBO Max or ESPN. I can log into AMC, it uses a different authentication method that works with Cox. It pops open a web page. I can log into HBO Max on my Mac using Safari. That works fine. This appears to be a defect on the Apple iPad. I have yet to try this on my phone. I need this working on my iPad, not my computer. I don't take my computer to where I view my shows. I need this working on my iPad. Also, watching with contour is not great. Contourdoes not track where I stopped watching an HBA show and always restarts what I want to watch. I have to search for the last scene I watched when I want to resume watching. Really annoying. Contour is not working well so that isn't a great option for me. Bottom line, I'm not having a great experience with COX and HBO Max because of this. I can't use the HBO Maxplatform (their app) to watch shows. E.g. I want to see if I can download and watch shows while I am traveling. Using contour is klunky. It works but not well enough. This is a major problem for me. I just signed up for a year of this and this is the first week. I amfrustrated. I spent almost an hour with tech support last night on chat. I was suppose to get an email this morning with something to make this work. I got nothing. I am hoping support can get this problem identified and fixed. I have reset my password (always a good thing to do anyway). I have quit and restarted the application to no avail. I've tested on my Mac as I said above and that works. I even shutdown and restarted the iPad. Nothing clears this problem. It is persistent. [Moderator Edit: Removed Attachment]1.8KViews0likes16CommentsA few HBO channels not coming through?
HBO HD 1200= Works HBO2 HD 1201= Information Loading ... Please wait. HBO Signature HD 1202= Works HBO Family HD 1203= Service Unavailable / Information Loading... Please wait. (Sometimes comes through but not for very long) HBO Comedy HD 1204= Little white specs? Maybe just the movie. Works HBO Zone HD 1205= Works HBO HD 1210= Works HBO2 HD 1211= Every 30 sec Service unavailable. I went through this list a few times just to make sure it was consistent with what I wrote and is exactly what is happening. Keep in mind every channel elsewhere works fine with no issues just the few HBO channels that are exhibiting these errors. I tried to get help through online chat and he had suggested a turn in the receiver for a new one but it is quite some distance away and I have my doubts it would fix the HBO problems since everything else works fine. We had just moved and not sure if it has been happening since but yesterday I was trying to watch them and they were giving me problems on just a few of the hbo channels. Very strange and not sure what this could be since my internet and everything else works fine including all other HD channels available? Was hoping that maybe others were also experiencing this problem because that would make sense then.Solved5.9KViews1like6Comments