Forum Discussion
- GirlkittenNew Contributor
I'm here wondering the same thing! I was on season 4!
- knitterNew Contributor
I'm hoping it's just a glitch that will get fixed - the suspense is killing me. Hey Cox - do you know????
- GirlkittenNew Contributor
I talked to customer support and they figured out that it's an HBO issue. Everyone is having trouble. He recommend HBO go to watch GOT. I'm going to try that if it's not back up tomorrow. ✌
- knitterNew Contributor
THANK YOU so much! I'll do the same. Winter is coming!! Enjoy!
- EleasaNew Contributor
I know others have had this problem, but I haven't found a solution yet. We have been watching HBO On Demand, GOT through Season 6 Episode 5, but now Episodes 6, 7, and 8 are missing. Other episodes were missing a week ago, but are now available. Is there any way to contact HBO or have Cox look into this? We don't want to watch online, we want the TV!
Thanks for any help.
- EleasaNew Contributor
We are still missing the ones we want.
- ColleenDModeratorHello,
We have a ticket open to investigate the missing episodes and hope to have more information soon.
- knitterNew Contributor
Thank you ColleenD, Please keep us updated on GOT because I too prefer the TV over watching online. Is HBO trying to move us over to HBO-Go - I hope not because TV is far more convenient and screen is larger. Don't want to be crowding around a laptop! Whole point of having the premium channel is enjoying shows at home. Thank you again - I hope the mystery is solved soon!
- RALONZONew Contributor
I am having the same issue. I did an online chat last week and was told it would be resolved in 72 hours. Didn't happen.
I called yesterday and got ANOTHER ticket # and was told she would "send it up the line"--WTH does that mean?
I can do HBOGO and AirPlay to my TV but there's no surround sound....I know "first world problems"...but I'm paying almost $300/mo for Cox and this is unacceptable.
Interesting to me after reading this thread is that it's the seasons/episodes that we are all ABOUT TO WATCH...some of the seasons/episodes mentioned above are available on my OnDemand. -So I'm having a hard time believing this is an HBO thing. I finished Season 3 then when I got to Season 4, it only had 2 episodes. THEN i noticed that Season 5 only has 2-BUT all of the others have 10(or more)...for now at least. Something is fishy about this. Sorry to be so skeptical but it just doesn't make sense.
(i also thought i heard that HBOGO will count against your Cox data usage-??)
- MariaLModeratorHi RALONZO,
We are actively working with HBO to restore content as quickly as possible. The link provided below will assist with your inquiry and concerns with managing data usage.
https://www.cox.com/residential/education-center/internet/data-usage.html
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