breakingbad920
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Joined 5 years ago
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Re: Upstream packet loss and jitter
This is the message I get from cox.com "Increased internet traffic -During certain times of the day, increased network activity in your area may impact service performance. We know that’s frustrating. Rest assured, our engineers are working to fix this issue. Estimated Time to Repair:07/14/2021 12:17 AM" I scheduled Centurylink to set up my internet for me on that day lol. Can't wait to get rid of this ***, I'm getting more than 50% packet loss, can't even browse web or watch youtube.16Views0likes0CommentsRe: Upstream packet loss and jitter
Nope, I switched to Centurylink DSL, paid already. The speed may be slower but it's much more stable. I had used Centurylink in the past for 6 years and I don't even remember if I had downtime or outage, especially no packet loss or high ping. Train your support better so they don't read through the scripts and try to upsell each and every of their customer, "Cox Complete Care" is **, Cox will keep losing customers if they keep doing this. You should help OP instead of me. Thank you and have a nice day!35Views0likes9CommentsRe: Upstream packet loss and jitter
I'm having same issue since I signed up for Cox. Recently it just got worse, keeps disconnecting 20 times a day and too much packet loss, chat support not helping, technician came yesterday but it's still not improving. I'm cancelling Cox next week.Good riddance!26Views1like22Comments- 12Views0likes0Comments
Weird downstream
So my internet has been up and down a lot lately and when I login to check the modem signal. here is what I got: Downstream Channel Bonding Value Index 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 29 159 Lock Status Locked Locked Frequency 1975511544 300000000 SNR NA NA Power Level NA NA Modulation OFDM OFDM Index 1 2 3 4 5 Lock Status Locked Locked Locked Locked Locked Frequency 17 MHz 24 MHz 30 MHz 36 MHz 12 MHz Symbol Rate 5120 5120 5120 5120 2560 Power Level 46.5 dBmV 47.0 dBmV 47.5 dBmV 47.3 dBmV 44.3 dBmV Modulation QAM QAM QAM QAM QAM Channel Type ATDMA ATDMA ATDMA ATDMA ATDMA Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Unerrored Codewords 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Correctable Codewords 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Uncorrectable Codewords 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 Does anybody know if this is normal?894Views0likes2CommentsUncorrectable codewords, unstable download speed, ping spikes
I'm having trouble with the ping spikes while gaming, when I checked the Cox network status I saw the uncorrectable codewords in 5 indexes. Is this the reason that cause the unstable download and ping spikes? I'm using panoramic wifi gateway, put it in bridge mode and using my own router. Downstream Channel Bonding Value Index 29 13 18 19 20 21 22 23 24 25 26 27 28 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 159 Lock Status Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Locked Frequency 951 MHz 855 MHz 885 MHz 891 MHz 897 MHz 903 MHz 909 MHz 915 MHz 921 MHz 927 MHz 933 MHz 939 MHz 945 MHz 957 MHz 963 MHz 969 MHz 357 MHz 363 MHz 369 MHz 375 MHz 381 MHz 387 MHz 393 MHz 399 MHz 405 MHz 411 MHz 417 MHz 423 MHz 429 MHz 435 MHz 441 MHz 447 MHz 300 MHz 203600000 SNR 35.3 dB 36.6 dB 35.8 dB 33.9 dB 36.6 dB 36.1 dB 36.4 dB 36.2 dB 35.9 dB 35.7 dB 35.8 dB 35.5 dB 35.0 dB 35.2 dB 35.2 dB 35.3 dB 41.3 dB 41.7 dB 41.6 dB 41.7 dB 41.8 dB 41.8 dB 41.8 dB 41.7 dB 41.8 dB 41.8 dB 41.9 dB 41.7 dB 41.8 dB 41.9 dB 42.0 dB 42.0 dB 44.1 dB NA Power Level -11.4 dBmV -8.4 dBmV -9.5 dBmV -10.2 dBmV -9.9 dBmV -10.6 dBmV -10.2 dBmV -10.5 dBmV -10.7 dBmV -11.0 dBmV -11.0 dBmV -11.3 dBmV -11.9 dBmV -11.5 dBmV -11.3 dBmV -11.0 dBmV -4.1 dBmV -3.8 dBmV -4.0 dBmV -3.7 dBmV -3.6 dBmV -3.5 dBmV -3.6 dBmV -3.6 dBmV -3.5 dBmV -3.8 dBmV -3.9 dBmV -4.2 dBmV -4.0 dBmV -4.0 dBmV -3.8 dBmV -3.6 dBmV 0.3 dBmV NA Modulation 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM 256 QAM OFDM OFDM Upstream Channel Bonding Value Index 1 2 3 4 Lock Status Locked Locked Locked Locked Frequency 16 MHz 23 MHz 29 MHz 36 MHz Symbol Rate 5120 5120 5120 5120 Power Level 45.5 dBmV 46.0 dBmV 46.5 dBmV 47.0 dBmV Modulation QAM QAM QAM QAM Channel Type ATDMA ATDMA ATDMA ATDMA Index 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 Unerrored Codewords 3245096909 3769438377 3769445508 3769451041 3769454346 3752440429 3754606539 3747455017 3749750055 3760382179 3769484117 3769488333 3769493639 3769492779 3769502033 3769507094 3769512223 3769516979 3769521807 3769526968 3769533399 3769536958 3769541762 3769546249 3769551106 3769555271 3769558821 3769565853 3769570262 3769574123 3769575644 3769578563 3245096909 Correctable Codewords 959242843 2 4 21 10 1347907 1842565 3015762 3507906 2036507 42 63 132 101 77 81 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 959242843 Uncorrectable Codewords 0 0 0 0 0 5513846 5707814 7546080 8991907 3981654 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 01.2KViews0likes0Comments