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- CurtBValued Contributor III
Verify site permissions allow cookies for the Contour website. Delete watchtv.cox.com cookies to prompt re-entry of Cox credentials. If that doesn't work, try using a different browser.
- WalkingdeadjunkNew Contributor III
Thx tried clearing cache and didn’t work. Used chrome instead of safari and it works.
- CurtBValued Contributor III
From what I understand about Safari, the browser encourages the blocking of cookies for privacy. You said you tried clearing cache, but you didn't say if you verified cookies were allowed for the Contour website. Was a recent change made to your browser cookies and tracking settings that blocked cookies?
Cox websites require cookies to be allowed in order to function properly.
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