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lennon2's avatar
lennon2
New Contributor
4 years ago

Live sports event recordings begin an hour late since DST ended.

 The correct time is displayed everywhere, but recording doesn't start when the game does. Guide displays correct start time, but Record option doesn't begin then. This started last Sunday when DST ended. NFL game recordings all started midway through the second quarter! Fix?

6 Replies

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  • CurtB's avatar
    CurtB
    Honored Contributor
    4 years ago

    Have you rebooted the cable box since this started happening?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    4 years ago
    @lennon2

    As CurtB suggested try rebooting the cable box and let us know if that didn't resolve the issue.

    Jonathan J
    Cox Moderator
    • lennon2's avatar
      lennon2
      New Contributor
      4 years ago

      Yes, but it happened again last night so I posted here. After that I had Cox do a reset but there isn't a live game to test till this evening. I'll be back then with the result.

      • BenS1's avatar
        BenS1
        Former Moderator
        4 years ago
        @Lennon2
        Do you have the Cloud DVR or a traditional DVR where recordings are saved on the heads inside of the box?

        Ben S.
        Cox Support Forums Moderator