Want to learn how to use the Support Forums?
Read the forum guidelines
I just switched to Contour 2 & a new Panoramic wifi, The contour 2 boxes are wired with a coax cable. The previous boxes & router everything worked great.
The internet is working, but the TV's do not connect. I changed out boxes thinking it was the box but same error message comes up, check connections, etc.
I have done that a million times.
If I was using coax before and everything was working. Why isn't it working with these Contour 2 boxes?
Let's start in the room with the all-in-one device (Panoramic) and a Contour box.
Are both devices connected to a coaxial splitter?
It should look something like this:
The wifi is, the box is not.
Is the Panoramic and a Contour box in the same room, such as your Living Room?
I understand 2nd Contour box would not be in the same room with the Panoramic...but is the other Contour box in the same room as the Panoramic all-in-one device?