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Barbara_K's avatar
Barbara_K
New Contributor
4 years ago

Contour 2 not connecting to tv

I just switched to Contour 2 & a new Panoramic wifi,   The contour 2 boxes are wired with a coax cable.   The previous boxes & router everything worked great. The internet is working, but the TV's ...
Barbara_K's avatar
Barbara_K
New Contributor

Yes, thats what I thought as well.   I replaced my old receivers with Contour & replaced my router with the Panoramic.  I thought it was simple plug, and play.   

One is, the other is not in the same room.   

Bruce's avatar
Bruce
Honored Contributor III
4 years ago

What about your previous Internet modem?

Was your previous modem & router an all-in-one device or 2 separate boxes?

  • Barbara_K's avatar
    Barbara_K
    New Contributor
    4 years ago

    all in one   It had ethernet ports on back, and it had the flashing lights in the front.  

    • Bruce's avatar
      Bruce
      Honored Contributor III
      4 years ago

      Your previous all-in-one device...you rented it from Cox?

      • Barbara_K's avatar
        Barbara_K
        New Contributor
        4 years ago

        yes it was an Arris